Win2K TS Print jobs error/restart
Posted on 2006-05-12
I have 5 Windows 2000 Terminal Servers. Each has about 40 printers installed for offices throughout the country. From time to time a print job will get an error and keep restarting. On the printer side of the problem, they say that the printer keeps printing the first page of whatever document over and over again. I have tried to isolate the problem to one Terminal Server but it happens on any of them and with any printer. I have checked the event logs and cannot find any errors that have anything to do with this problem. The only band aide I have is to kill the job with errors and restart the spooler service. I need to know how I can keep these jobs from getting these types of errors. The document types that are being printed are PDF's, Web Pages, Docs etc.