Maxtor external one touch loses format
I have a customer with a Maxtor 250 GB One touch that is being used for external storage.
it has been working for about 3 months and now over the past week or two,it is no longer being see in explorer or My Computer.
I looked at disk admin,it says not initialzed,so I reinitialized and now it says not formatted.
I am now running Ontrak to recover(6 hours) the files,but something is amiss.
I have done a search and seen a couple of docs pointing to a hotfix from M$ concerning firewire(this does both),but I am using USB 2.0.
The box is a Dell P4 2.4 Ghz XP home Sp2.
I ran a quick Ontrak diag and it says the drive is OK.
I hear bad things about Maxtor,but you would have to hope that $200+ should give you some type of decent quality.
Anybody got feedback or insight?
it has been working for about 3 months and now over the past week or two,it is no longer being see in explorer or My Computer.
I looked at disk admin,it says not initialzed,so I reinitialized and now it says not formatted.
I am now running Ontrak to recover(6 hours) the files,but something is amiss.
I have done a search and seen a couple of docs pointing to a hotfix from M$ concerning firewire(this does both),but I am using USB 2.0.
The box is a Dell P4 2.4 Ghz XP home Sp2.
I ran a quick Ontrak diag and it says the drive is OK.
I hear bad things about Maxtor,but you would have to hope that $200+ should give you some type of decent quality.
Anybody got feedback or insight?
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ASKER
Drive is 3 mos old (Maxtor One Touch).
Ontrack had recovered the files,but I had to do a "raw" recovery
Ontrack had recovered the files,but I had to do a "raw" recovery
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ASKER
Hmmmm....
6 hours to catalogue the files and now 29 hours to restore them.
I am beginning to despise USB.
Oh ,yeah ,Ontrack gets a screw up award.
Not only does it not like RAID drives (you can't even have a RAID controller in the system),but when you do a RAW recovery and attempt to restore files to another USB device,it says destination and host cannot be the same.
This is a $500 buck product.
Sheeshhhhhhhh!!!!!!!
6 hours to catalogue the files and now 29 hours to restore them.
I am beginning to despise USB.
Oh ,yeah ,Ontrack gets a screw up award.
Not only does it not like RAID drives (you can't even have a RAID controller in the system),but when you do a RAW recovery and attempt to restore files to another USB device,it says destination and host cannot be the same.
This is a $500 buck product.
Sheeshhhhhhhh!!!!!!!
you should have tried www.runtime.org -- getdataback, it works, it is extremely cheap, and it always seems to recover the data. Ontrack is out to rip people off, I agree.
ASKER
System ,tried W2k and XP drive shows up as unformatted.