• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 237
  • Last Modified:

msn explorer unable to update

winxp sp2....dell dim 4700c
while updating the msn explorer errors ..
1...msxml3.dll missing..
2.uninstall msn explorer from add/rem prog.; windows components; during reinstal 0xe0000102
what's happening????
3.sys restore  "no changes have been made to your sysytem"...
4:I know reinstalling can fix every thing..however...Please help???

Need help
Vipul
0
anandvip
Asked:
anandvip
  • 3
  • 3
  • 2
  • +1
1 Solution
 
war1Commented:
Greetings, anandvip !

1. How are you updating MSN Explorer?  Do you go to the Windows Update site to check for updates?
http://v4.windowsupdate.microsoft.com/en/default.asp

2. You may want to reregister the msxml3.dll file.  Go to Start > Run and type regsvr32 MSXML3.dll

When you referred to MSN Explorer, do you mean Internet Explorer?  Or MSN Explorer used by MSN Network?



Best wishes!
0
 
scrathcyboyCommented:
"msxml3.dll"  this is an MSN explorer file, not a windows explorer DLL.

Start - settings - control panel, add-remove programs, then on the left you see "add remove windows components".  Go into this and remove MSN service, then SHUT DOWN.   Reboot, do the same thing, then add it back again.  Now log onto MSN, and under Tools, Options, go through the prefrences list, and make sure everything is checked ON -- that is the default setup.  Now login to MSN again, what do you get?
0
 
war1Commented:
anandvip,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
anandvipAuthor Commented:
war1 All that is leading to frustration as MSN EXPLORER is not ready get and update..
see this..win firewall off mcafee off high speed cable connxn scanned for spywares with lavasoft tried all this what was said plus msn microsoft steps e-mail to me..nogo..they even had me rename the msn folder,...nogo create new profile on the same comp ...nogo...only option i loook at is PC RESTORE from symantec utility on this DELL 4700c comp.!!!

if there is any thing we have not tried please let me know!!!I'm willing to try any thing on earth except PC RESTORE!!!!

Thank, anand
0
 
anandvipAuthor Commented:
what could be the possible point of failures for msn not being able to recieve updates????

anand
0
 
war1Commented:
anand,

Try uninstalling and reinstalling MSN Explorer?  Do you get other Windows Updates?
0
 
scrathcyboyCommented:
Consider dumping MSN and try going to mail another way.  It is a slow, buggy cumbersome system anyway.
0
 
anandvipAuthor Commented:
OS reinstall (xp) was the last resort for this issue. I tworked fine after that.
0
 
DarthModCommented:
PAQed with points refunded (500)

DarthMod
Community Support Moderator
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
  • 3
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now