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IE. page requesting add-on that is disabled

Posted on 2006-05-14
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Last Modified: 2008-01-16
Whenever I access the web-page of my IP Camera it cannot show the image because it uses a disabled activex control.
I have added the site (http://192.168.0.200) to the local intranet zone and set all activex settings to "enable".
I have gone into manage add-ons and there are no disabled add-ons.
I have used the "reset web settings" button but this did not work either.
I keep getting a message saying the page is trying to use an add-on that is disabled but I can't see anywhere that says anything is disabled.
I have even checked in untrusted publishers and nothing is in there either...

Please help I am out of ideas thank you
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Question by:viperacom
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Expert Comment

by:rindi
ID: 16681675
Maybe you have to delete the cookies first, and you might also have to enable popups for that site.
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Author Comment

by:viperacom
ID: 16687596
Hi, Tried both of those but still won't show up.
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Expert Comment

by:rindi
ID: 16688194
Try using a good browser, like firefox.

http://mozilla.org
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by:MikeSel
ID: 16689339
You need to goto tools > Internet Options > Programs (tab) > Manage Add-on's button

In there will be a list of addon's internet explorer is currently 'blocking'

Best thing to do, is enable them one by one and see what stops the message popping up!

Thanks
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Expert Comment

by:Joseph Nyaema
ID: 16691683
What is the exact error message you get?
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Expert Comment

by:MikeSel
ID: 16691733
"The page is trying to use an add-on that is disabled"

Pops up in a yellow baloon on bottom toolbar of IE

IIRC
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Author Comment

by:viperacom
ID: 16696980
Yes I have checked this numerous times, every single add-on in every section is enabled.
I even did "reset web settings" and then went back in and enabled every add-on, one at a time.
I also checked in untrusted publishers but nothing is in there.

My guess is that perhaps some anti-spyware software in the past has disabled it elsewhere... registry perhaps?
Where else can I check or how can I reset all settings to do with active x?
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Expert Comment

by:MikeSel
ID: 16696990
Have you used Microsoft's Antispyware app?

I know you can disable addons in there.

There are lots of other apps that can also do this.
Far two many to list..

Do you know the make\model of the camera?

That way you can find out what the active x is called, and we can try and enable it
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Expert Comment

by:Joseph Nyaema
ID: 16697994
Which specific add-on is being blocked?
You can get the details by clicking on the balloon that pops-up
I believe it appears the first 5 times.

You can temporarily disable the restricted list of disabled add ons and see whether it works.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
\Windows\CurrentVersion\Policies\Ext\

Name: RestrictToList

Type: DWORD

Value:
•      

1 (Anything not on the Add-on list is considered disabled.)
•      

0 (Anything not on the Add-on list works as it would without policy.)

Add-on List



The list of add-ons is kept in the following registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
\Windows\CurrentVersion\Policies\Ext\CLSID

Each add-on is a value in this registry key with following properties:

Name: GUID of add-on

Type: REG_SZ

Value:
•      

0 - Add-on is disabled and cannot be managed by the end user.
•      

1 - Add-on is allowed and cannot be managed by the end user.
•      

2 - Add-on is allowed and can be managed by the end user.

The Add-on (CLSID) lists are empty by default.


I suspect that your add on could have the value 0.


Hope that helps.
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Expert Comment

by:mreid2005
ID: 16766367
Try, running this command, I had a customer's computer do something similar, and the answer was easy but so hard to find and your's has some basic similarities.  though I know I could be wrong

goto Start > Run : Regsvr32.exe vbscript.dll   <enter>

this will re-register vbscript.dll into the system,  make sure all browser windows are closed, or have been closed, prior to attempt accessing the errrant page.

Cheers,
Michael
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by:viperacom
ID: 16948781
turns out I had to allow unsigned activex but leave some settings set to prompt, not enabled. That way the first and second prompts actually allow you to install the control properly. Error is misleading as if it is already installed but disabled. In this case it wasnt even installed properly in the first place
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by:viperacom
ID: 17151263
SUGGEST REFUND
answered my own question
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by:rindi
ID: 17151468
Follow the instructions in my link above to initiate a refund...
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