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Sending using another domain

Posted on 2006-05-15
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Last Modified: 2010-04-08
Dear Experts,

I have several users in my organization that need to send a message out from time to tim using another email adress.  

Right now they recieve email sent to several different domains.  I have an smtp entry in the exchange settings for that.  What I am not sure of is if they want to send a message to someone and have it list the alternate domain.  So they are logging into domain.com and want to send out a message showing that it is coming from domianx.com.

I appreciate the help.
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Question by:Reginald Meyer
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Expert Comment

by:northcide
ID: 16684953
You could always create a second mailbox that has the "other domain" as its primary address. then allow some delegation permissions so these users can send as the "other domain" user.

you'd probably want all replies recieved to the same inbox however.  You can either have them manually set reply-to address for each individual email address (which the recieving company might see) or you can simply setup forwarding to occur on the "other domain" users mailbox.  That would probably be the simplest thing to do....ya, it would :)
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Author Comment

by:Reginald Meyer
ID: 16685157
Thank you for the response. Can I setup a "from" box and have them put in user@domainx.com and then if they reply back it will go to user@domainx.com.  How do you setup manually a repy-to address or a from section.

Any mail coming to her from either user@domain.com or user@domainx.com are picked up by her mail.  It is when she gets messages for domainx.com and wants to reply using domianx.com that it is an issue.  She does not get a ton of those messages though.  I do not have two domains setup in AD, just the smtp setting and the domain info configured to recieve on the MTA.

Is that more confussing?  Let me know what you think.
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Expert Comment

by:northcide
ID: 16685234
Yes it is more confusing but i think i understand :)

In the new message dialog go to Message Options and choose  "show from" or something like that. All replies will go to whomever it was sent "from".  I suggest removing the secondary domain email address from the user entirely and adding it to the secondary user account and then create the forwarding function to forward all mail sent to secondary user to go to primary user account.

make sense?
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Author Comment

by:Reginald Meyer
ID: 16685413
I cannot find that option at least not under tools>options wehn in a message.  I cannot seem to find it anywhere.  This is Outlook 2003.


Also are you suggesting I add a new user with the other domain address and then forward the messages from the second account to the first?  I am not sure how this will remedy my issue.  If I can get the box that says "from" up I can at least test something.  If you can find it let me know, thanks..
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Expert Comment

by:northcide
ID: 16685495
No, not tools, options...

I'm on outlook 12 so i cant remember exactly where it is located, but it is MESSAGE OPTIONS.  It is a button and is simply labelled OPTIONS.
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LVL 104

Expert Comment

by:Sembee
ID: 16685570
The from field is simply in the View message of a new email message. Once it has been selected once it should stick for each subsequent use.

You need to make sure that the primary account has the required rights to the second account - at least Send As rights will be required, as well as Full Mailbox if the user is opening the mailbox as well.

Simon.
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Author Comment

by:Reginald Meyer
ID: 16685613
I cannot for the life of me find this....

I have to take a break or my head is going to over heat.
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Expert Comment

by:northcide
ID: 16685624
what version of outlook?
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Expert Comment

by:Sembee
ID: 16685630
Open a new message, choose VIEW, then From Field. Remember that Outlook hides unused options, so you may not see it until you choose the little arrow at the bottom of the menu to show everything.

Simon.
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Author Comment

by:Reginald Meyer
ID: 16685654
I am using Outlook 2003 but some of my users have 2000 still.  When I open a new message and choose view that option is not available.  I have long ago removed the arrow thing which drives me nuts.  Thanks again for the efforts.
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Expert Comment

by:northcide
ID: 16685679
See the "Options..." button near the middle of the toolbar?

http://www.peachpit.com/content/images/chap3_0321200411/elementLinks/figure6-23.jpg

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Author Comment

by:Reginald Meyer
ID: 16685848
I found it thank you.  Now I have it so someone can send a message to me via smtp setting in exchange to several different email accounts user@domainx.com, user@domainy.com ect.  Now I want to send or reply to a message using a email account or name that is not the default.

What I get is this message: reggie@reginaldmeyer.com on 5/15/2006 5:02 PM
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            MSEXCH:MSExchangeIS:/DC=org/DC=candyusa:MAIL1

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northcide earned 1500 total points
ID: 16685890
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Author Comment

by:Reginald Meyer
ID: 16685931
YES!!!!!!
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Author Comment

by:Reginald Meyer
ID: 16901978
Can I assign points to someone on this?  Sorry for the lack of attention.
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LVL 20

Expert Comment

by:Venabili
ID: 16903885
>>Can I assign points to someone on this?
Yes. Just accept their answer...
The recommendation is exactly assigning points by the way
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