Dell Audio problem

Posted on 2006-05-15
Last Modified: 2011-09-20
I have a Dell Dimension that will not play audio. The drivers in the Hardware section say this device(sound
card on the mother board) is woking properly, but when I try too use Media player I get a "can not play audio
stream no hardware is available, or hardware not reponding" message. What to do?  Can Purchase a sound card and install or will create more problems?
Question by:Hiddenattractor
    LVL 69

    Expert Comment

    What are you playing on Media player that gives you the error?  Does this happen with all files?  Have you tried another player, like Winamp?
    LVL 13

    Expert Comment

    how old is this system?

    if it is under warrenty call up Dell tech support for help

    can you remove the sound card from the system?

    what dimension is it?

    LVL 14

    Expert Comment

    LVL 14

    Expert Comment

    from above link, #4

    4. Cannot play back the audio stream: no audio hardware is available.

    When you try to play a video file that contains audio in Windows Media Player, you may receive one of the following error messages:

    Cannot play back the audio stream: no audio hardware is available (Error=40258).

    Cannot play back the audio stream: no audio hardware is available, or the hardware is not responding (Error= 80040256)

    This issue can occur for any of the following reasons:

    Your computer does not have a sound card, or your sound card is not working properly.
    Another program is currently using your sound card, therefore it is not available for Windows Media Player to use.

    The hardware acceleration setting is to too high.
    LVL 14

    Accepted Solution

    1) if the sound card isn't built into the mobo, take it out & re-insert properly
    2) try removing the sound card & drivers from the device manager (start - run - devmgmt.msc)
    3) buy a new sound card & disable the onboard sound in the bios or by mobo jumper
    LVL 14

    Expert Comment

    thx, if you don't mind, could you plz specify the resolution - thx again

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