?
Solved

XML files causing EXPLORER.EXE errors at random

Posted on 2006-05-15
15
Medium Priority
?
234 Views
Last Modified: 2008-03-06
Anyone,

I have an issue with opening XML files in IE 5.5 on 2000, totally random very frequently upon opening the xml file i recieve "Explorer.exe has generated an error", explorer (desktop) just then reloads in the background but sometimes freezes...

Any ideas ????
0
Comment
Question by:terrcd
  • 6
  • 6
12 Comments
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 16686367
From experience with IE, errors in the format of the markup language e.g., unpaired tags, cause IE to screw up.  Try opening the same file in a different browser e.g., Netscape, where you will more likely see the reason for the problem.
0
 

Author Comment

by:terrcd
ID: 16688317
If it was errors in the format, it would cause a problem everytime with the same file ??. It is random you can open the same file 5 times etc but will only throw up the problem once. Many XML files are being opened regulary throughout the day
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 16693738
How do you "receive" these files?  Is it possible that they are being assembled or re-assembled as they are being opened within the browser?  or there is a delay in presenting files to the browser?  Is the XML file being read in isolation, or is there dependancy on say a template file or "joined" file which is causing the failure?  Is there any cacheing going on?
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:terrcd
ID: 16696877
The files recieved are just straight XML, they are records of data collected and just viewed within IE, as far as i can see there is no cacheing going on.
The files are not reliant on templates or joined at all
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 16696938
>they are records of data collected

There has to be a point where the file is being updated with new information at the server end.  At that point the file is not available to be read.  If you have control of that file at the server, try holding that file open for several minutes (as would happen if it were being updated - in exactly the way - file permissions-wise - that the process at the server end would do so) and run some tests at the browser.
0
 

Author Comment

by:terrcd
ID: 16698033
There is no update on the file, it  has been copied straight off and distributed on CD.

They are just data reports they are created every day or every month

0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 16700785
In which case, if the same data, on the same machine, causes an error on different occasions it is loaded, then it has nothing to do with the XML file itself.  It has to be either a media problem - retrieving the data from the cd in a timely manner, or it is something else that IE, or the pc,  is doing at the time that is causing it to hang.  Check whether your virus checker/firewall monitors activity in XML files (my view is that XML files would be monitored by default) and disable it to test this possibility - normal Warnings about disabling AV and Firewalls apply.
0
 

Author Comment

by:terrcd
ID: 16709065
The only files check by the virus checker are XLS, XLT and XL?

The files are run from a network drive, also have been copied to local, still the same issues. No problem with the network.

Pc has nothing else running just opening these XML files
0
 
LVL 31

Accepted Solution

by:
moorhouselondon earned 1000 total points
ID: 16710835
Try using a newer version of IE, or use Netscape or Firefox.
0
 

Author Comment

by:terrcd
ID: 16715862
Have tried XP with IE6 , seemed to work o.k.

Trouble is need it working on 2000 and IE5.5.

About to test 2000 and IE 6
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 17046539
Unless terrcd says otherwise I believe this was narrowed down to the use of a slightly older browser, which I suggested might be the cause.
0
 

Author Comment

by:terrcd
ID: 17138185
Apologies for not replying sooner, but have been otherwise disposed...

The issue still really stands, but plans are being put forward to upgrade to IE6 and then XP.....not going to vista for a long while.....might actually give Novell SUSE Desktop 10 a look

Will close the call and award the points

Cheers

Chris
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question