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jtrout4002

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SuperStack II Netbuilder router console access

We have a 3Com SuperStack II Netbuilder router that I'm trying to connect to through a console port in order to setup IP Network Management access.  I'm using a known good cable to connect to the console port from the COM1 port on my workstation.  I've set Hyperterminal to:

Baud :  9600
Data bits : 8
Parity:  None
Stop bits:  1
Flow Control:  None
Emulation:  VT100

When I attempt to connect, I never get a login screen.  Double clicking twice gives me two beeps and nothing else.  Is there a setting I have wrong, or am I required to use the Serial Web Utility mentioned in the documentation for the router that is now impossible to find on the 3Com website?  If so, where do I find this utility to download?
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jfrady

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