?
Solved

Adobe Illustrator of the CS2 Suite is Saying that it has insufficient RAM to open any file when the computer has 1.5GB of RAM...

Posted on 2006-05-15
9
Medium Priority
?
1,144 Views
Last Modified: 2013-12-03
GooD Day Experts,

We are running CS2 Creative suite on XP Pro and Illustrator says the it has insufficient memory to when we try opening a file.  There is only one hard drive and the Page file is set at 4 GB.  There is only one non-default font installed and when I check Task Manager to see the amount available memory it says that there is over a 1GB available.  This article had a similar problem but I don't know what or how they mean by adjusting the Temp directory:  

http://www.experts-exchange.com/Web/Graphics/Photoshop/Q_21354560.html?query=adobe+illustrator+has+insufficient+memory&clearTAFilter=true

So how do I get Illustrator to open a file so We can work on them?

Many Thanks,

Ellsworth
0
Comment
Question by:ellsworth2000
6 Comments
 
LVL 8

Expert Comment

by:Ben McNelly
ID: 16686087
I think what solved it there was investigating the windows temp directory. You can adjust this in the control panel, but it sounds like you have the virtual memory set... Also you can adjust how much temp storage illustrator is allowed, this is called scratch disc space. Unfourtionatly you are working with only one hard drive, but still I dont think that should be an issue.

I have had occasion to witness this error before, and it was actualy just a corrupted file. That may possibly be the case here.

I think you have the specs to open even a daunting Illustrator file here, but maybe have run into some unfriendly files. Hopefully however this IS a memory issue/

- Ben
0
 
LVL 6

Expert Comment

by:Wooky Jack
ID: 16688376
how big is the file and what type of file is it?
0
 

Author Comment

by:ellsworth2000
ID: 16696274
To fix this problem I had to recreate my preferences file.  To do this< close illustrator, rename the AIPrefs file located here: C:\documents and settings\userprofile\application data\adobe\Illustrator Version settings

and reopen Illustrator :D.  This is the Adobe support Document I got this from(Number 4):

http://www.adobe.com/support/techdocs/324053.html

Thanks for your responses, :)

Ellsworth  

0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 6

Expert Comment

by:Wooky Jack
ID: 16696280
ah ok.  so everything is taken care of or do you need help with anything else?
0
 

Author Comment

by:ellsworth2000
ID: 16703214
LHerrou,

That sounds fine to me:)

Thanks,

Ellsworth
0
 

Accepted Solution

by:
GranMod earned 0 total points
ID: 16915312
PAQed with points refunded (500)

GranMod
Community Support Moderator
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction When sharing photos, especially via e-mail, the large resolution images that most cameras take today make for extremely large file sizes. The time required to upload these files to forums, send in e-mails, post to blogs or even placi…
Read about why website design really matters in today's demanding market.
In this tutorial viewers will learn how to correct colors in Photoshop using the Curves adjustment Open a photo for editing in Photoshop: Begin by creating a new adjustment layer by going to Layer > New Adjustment Layer > Curves: Select "OK" on the …
In this tutorial viewers will learn a few layer organization tricks and tips to improve their workflow in Photoshop. Open a multi-layer document in Photoshop: View all your layers by going Window > Layers:  To make sure your layers can be identified…

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question