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Owa, Remote Web Workplace don't work externally, well sometimes...

SBS 2003, Owa and remote web workplace work fine internally and from some locations it works externally.
From home I can not get in, just sits there for a very long time then page not found.  However, if I connect via vpn connection to another client I can then open my browser and get into the first client's OWA or remote. This works from other clients too but not all. There doesn't seem to be a common thread, my Comcast connection doesn't work but a client with Comcast does, one with Verizon dsl works another doesn't, same with Qwest.  The clients that I connect to when it works do not use the same internal ip range.
This is behind a Linksys router, BEFSR41. I'm port forwarding ports 80, 4125 and 443.
Seems like there's something else on the Linksys that's blocking access.
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dpacheco
Asked:
dpacheco
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1 Solution
 
ksharma4Commented:
Do you also have ISA server in between??

Also check the configuration set on you router..This seems to be the issue

Thanks
K
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dpachecoAuthor Commented:
No ISA server.
I agree it's the router but what to check on the configuration?
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Can you please post an IPCONFIG /ALL from your server?

Thanks.

Jeff
TechSoEasy
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dpachecoAuthor Commented:
IP Address: 192.168.1.200  
Subnet: 255.255.255.0
Gateway: 192.168.1.1    (LInksys router)
DNS: 192.168.1.200
WINS: 192.168.1.200
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
That is not a complete IPCONFIG /ALL.  The entire output is necessary if you would like me to analyze your problem.  While there is nothing in an IPCONFIG that would compromise security, you may want to slightly edit it for privacy purposes.  If you choose to do that, please only replace the last two octets of a Public IP Address with ***.*** and the first part of the domain name can be replaced with *******.

To copy the text in a CMD window, right click the upper left corner of the window and use the Edit options.

Jeff
TechSoEasy
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dpachecoAuthor Commented:
Windows IP Configuration


   Host Name . . . . . . . . . . . . : SERVER

   Primary Dns Suffix  . . . . . . . : rlaw.local

   Node Type . . . . . . . . . . . . : Unknown

   IP Routing Enabled. . . . . . . . : Yes

   WINS Proxy Enabled. . . . . . . . : Yes

   DNS Suffix Search List. . . . . . : rlaw.local



Ethernet adapter Server Local Area Connection:



   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection

   Physical Address. . . . . . . . . : 00-C0-9F-2B-D8-9F

   DHCP Enabled. . . . . . . . . . . : No

   IP Address. . . . . . . . . . . . : 192.168.1.200

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.1

   DNS Servers . . . . . . . . . . . : 192.168.1.200

   Primary WINS Server . . . . . . . : 192.168.1.200
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dpachecoAuthor Commented:
domain name has been changed.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Please be sure that you hvae run the Configure Email and Internet Connection Wizard while UPnP has been enabled on your Linksys Router.  

Full directions are here:  http://sbsurl.com/ceicw and the specifics for each type of configuration are found at http://sbsurl.com/msicw -- look under: "6. One network adapter - UPnP router connection to broadband"

Jeff
TechSoEasy
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dpachecoAuthor Commented:
I've run it several times, ran again, no change to OWA. I'm not sure how to enable uPNP on my router?
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
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dpachecoAuthor Commented:
Don't have that option, looks like very old firmware. In looking on Linksys website it indicates firmware upgrade does not add new features so I don't know whether this will add it or not.  Guess I'll give it a shot but won't be for a few more days.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Well, you don't absolutely need it... you can manually open the ports necessary for SBS.

25 - SMTP
443 - HTTPS (for RWW and OWA)
444 - SharePoint
1723 - PPTP VPN
3389 - RDP for remote administration
4125 - Remote Web Workplace

But what it sounds like, if you are getting intermittent connectivity, and you say that your router is that old... is you need a new router!  Those things don't last forever.

Jeff
TechSoEasy
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dpachecoAuthor Commented:
All those ports are open.  I agree a new router is in order, just thought there was something I was missing and could get it to work. It will be a while before I can try another router, will let you know if that solves it.
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