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Exchange 2003, mail stays in the que even when its delivered to the recipient.

I have a Server 2003 network and am running Exchange 2003 on its own server. Mail has been building up in the que for one priticular location, the strange thing is when I send e-mail to the same location the e-mail get there, but also stays in the que for that location. The e-mail is being received by the recipient. Can anyone tell me what is the problem?

Thank you,
DSterling

SOLUTION

Jeffrey Kane - TechSoEasy

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dsterling

ASKER

I'm looking in the outbound queue, there is no inbound queue that I know of, but if there is I'd like to know. We monitor e-mail going out, and I'm sure its the correct queue, because e-mail is showing that its going out too other locations, just this one location its going out and also showing up in the queue as if its still waiting to go out. I've sent test e-mails to the location and the the recipient received the e-mail, but the e-mail is still in the queue as if it was waiting to be sent out.

DSterling

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Jeffrey Kane - TechSoEasy

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johanvz1

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GinEric

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dsterling

ASKER

Thanks for all your answers, I figured out the problem was a configuration change with the SMTP virtual server.

Joseph Nyaema

In specific which change was this?

Jeffrey Kane - TechSoEasy

dsterling,

By posting the details of how you resolved the problem yourself, you can then post to the Community Service TA requesting a refund of points.

Jeff
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dsterling

ASKER

The change was in the SMTP virtual server, I changed the relay permissions to allow for authenticated users, after that the e-mail went out of the queue.