Second Partition gone missing

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ASKER

In Disk Managment i can see the 2 drives c: displays the size which is 39gb and d: displays 40gb (but in the volume / layout/ type etct fields above all the hardrive information is missing) so i right clicked on the c drive and d drive and selected properties in disk mgt and i got a error message saying " Operation was cancelled due to an internal error)

Oh am so worried !!!

SOLUTION

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ASKER

I can't identify at the moment what the hard drive is. But its a Dell Power Edge 830 machine.

ASKER

Hi Smiffy i found a dell diagnostic tool for the machine i will run this a see what the results are
Thanks :-)

ASKER

Hi Smiffy

I ran the diagnostic test and the result was that all devices are working properly.

Any ideas ?

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SOLUTION

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ASKER CERTIFIED SOLUTION

GinEric

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gurutc

Angela,

I saw your question in the apps forum. This is more info than we got there. but the UBCD4WIN I recommended there is still a good plan to try for checking why you're getting the internal application error.

gurutc

0_Glyph_0

Yes, run some form of hard drive disk checker from dos. the UBCD is a great option. If the drives pass, go to the disk managment and see if you can initilize the 2nd partition by right clicking.

PUNKY

You can enter the service tag of machine on Dell Support, and get Original System configuration and hardware.

http://support.dell.com/support/topics/global.aspx/support/my_systems_info/en/details?c=us&cs=19&l=en&s=dhs&~tab=2

There, you will know everything about your system. Then, you can diagnostic it correctly.

ASKER

Hi Experts,

I ran "Active Recovery Software" and the partition is still there but i can't see it when i log on to the machine.
There are no errors on the disk i ran a scan.
I found an error code in event view at last Error code: 1@01010018 and i looked up on the Net and i found
that the partition not appearing was due to me installing Roxio which since i have uninstalled.
I now need to figure out what to do...should i reinstall Roxio will my partition appear then ?

Any ideas i would really appreciate.

Many thanks everyone

Angela