I Can no loner accesss

Posted on 2006-05-16
Last Modified: 2008-03-06
My software vendor has bneen using this application to keep my software up to date and to troubleshoot any issues with thier software. It worked yesterday morning now I can't get to the site. I run Windows Server 2003 with Windows XP Pro workstations and I can't get to the site with any of the computers on the domain. I tried the site from my home computer and I can access it fine. Microsoft did do some automatic patches and I was wondering if that might of caused the problem. This is the only site that I have found that I can't get to. Any help and thoughts would be appreciated.
Question by:marquisrh
    LVL 33

    Expert Comment

    what error do you get?

    MS did implement a patch that might disable Active X functionality on some websites... but if you can't even ping the site, then you probably have a DNS issue...

    To test this, you can temporarily set your DNS TCP/Ip settings on your workstation for the ISP DNS server addresses... then try to access the website.  if this works, then your internal DNS server is not forwarding requests for DNS lookups to the internet properly.

    Author Comment

    I have no idea what the ISP DNS server address is for the website. Is there a way to uninstall the latest patch to see if that is the issue. Also could it have something to do with restrictions on my security programs in the Windows Server 2003 program
    LVL 33

    Accepted Solution

    probably not security seetings...

    To uninstall patches, go to control panel...add/remove programs

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