Veritas Backup Exec 9.1 rev. 4691 reporting I/O bus reset error
Posted on 2006-05-16
I am running Veritas Backup Exec 9.1 rev. 4691 on a Dell PE 2400 Windows 2000 SP4 server connected to an external Dell PowerVault 110T (Ultrium LTO2 200/400) tape drive. Backups (fulls-weekly, differentials-daily) have been running successfully for over a year. Six different servers are being backed up via Ethernet using the Backup Exec Agent.
All of a sudden last week I start to get the following error (actual example error from last night):
Job ended: Tuesday, May 16, 2006 at 2:10:52 AM
Completed status: Failed
Final error: 0x457 - The I/O bus was reset.
Final error category: Other Errors
Backup - DATASVRStorage device "DELL 1" reported an error on a request to space backward by file marks.
The I/O bus was reset.
I have changed to new tapes, but the error still intermittenly occurs. I am running diagnostics on the tape drive now. Dell says it's not the drive (of course, that's what they always say :)
Anyone have any ideas or suggestions on how to troubleshoot?