mapping network drive hangs with IP address, not computer name

I have no problem mapping to my network drive using the computer name.  I have to map with the IP address in order to reach the server from my home.  When I map the server using an IP address it hangs/no response for a long time then finally connects (after a few minutes).  This happens both in mapping the drive and later accessing the server/folder.  I have no problem connecting to the server with the IP address using other computers in the office with the same IP setup.

I am using a Dell Latitude D800 running XP Professional.  It is current with all updates and has been checked with virus and adware software.  Dell has diagnosed the computer and says there are no hardware problems.
PHYSPROSERVAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

valiconCommented:
What are your settings for TCP/IP?
0
PHYSPROSERVAuthor Commented:
My pc is apart of the domain and the TCP/IP setting are the same as the other pc's running in the domain. I have tried mapping a connecting to the same server on diffents pc's without a problem. We are running two operating sytems both windows 2000 pro and xp pro on are machines and both operating systems can connect with out a problem. On my machine is where I run into it hanging up when trying to connect.
0
valiconCommented:
Have you tried accessing the drive under a different user login? It may be a profile related issue. Let's try that and see what results we get.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

SilentezCommented:
I think the problem with DNS server. Your host try to use domain DNS server and got "query refused" or "timeout" error. That's why you can't resolve hostnames.
0
PHYSPROSERVAuthor Commented:
Ok I signed under a different user on my pc and had no problem...I then signed on to a different pc with my roaming profile and was able to access the server without incidient. I think it might be a combination of my own profile on my own machine that's causing the problem does that make sense?
0
valiconCommented:
Yes. It is a profile issue. If you don't have any important files in your My Documents folder or on your desktop, you can delete your profile from that machine and then login to create a new profile for yourself. That should do it.
0
PHYSPROSERVAuthor Commented:
Ok so once I delete My Documents folder on my desk top and delete my profile from my machine. I login in with my same username then add myself as a user and that should do it?
0
valiconCommented:
You only have to delete the profile, just make sure that you do not have any important documents in the My Documents folder or on the desktop. You mention a roaming profile, are you using a roaming profile?  Under your C:\ drive under Documents and Settings, do you see the profile for the affected user?
0
PHYSPROSERVAuthor Commented:
Yes I did mention a roaming profile, when signing onto a different  pc using my username and password , I tried mapping a drive to the server I was having a problem connecting to with my pc ans there wasn't a problem.
0
PHYSPROSERVAuthor Commented:
Thanks valicon that seemed to do the trick.
0
valiconCommented:
Glad to help :)
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Networking

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.