What is the error "cannot find the file " "\\server name\folder name" (or one of it's components). Make sure the path and filename are correct and that all required libraries are available ?
Posted on 2006-05-16
I work in a small business and we have mostly windows 2000 pc's ( a few --maybe 15% ), xp pc's and server 2003 on our servers. We have one user in a remote office, that has a shortcut to a shared folder on his desktop (he has a windows 2000 laptop ) and whenever he clicks on the shortcut to the folder...he gets the above error. "make sure the path.."blah blah...
I am able to ping the server by name (and ip address) that has the folder he accesses. The ping results are fine, and I can open up the server (\\server name) on his pc. WHEN open the server shows only 2 folders---and there should be 11!!
Everybody elses' pc in that office opens up the shared folder fine...his always gets the error above. I can open up the 2 folders that do appear---and access files in them...but I can't open up the other 9 folders inside that shared one!
I checked his ip configuration, all looks normal. AND, his pc accesses the intranet/internet/email fine.
Someone please help.
Thanks in advance!