I have a user that reported that he's getting his emails in his blackberry but when he looks to his Outlook in his laptop, he doesn't see or get the same emails he sees on his blackberry. We are in Exchange 2003 and we are using Verizon Blackberry 7250 v18.104.22.168 (Platform 22.214.171.124).
Also, he tried to forward the emails he received in his blackberry to his Outlook and the blackberry would not allow it.
I looked into the Exchange System Manager and I looked in his Mailbox. His mailbox name (UserA) has a different "Last Logged on by" name. It's not UserA but UserB or UserC and it keeps changing. Could this be a problem to? How do I troubleshoot or fix this?
I need help ASAP.
Thanking in advance.