TS Clients Report Latency at 3 times of the day: 8:00AM CST, 12:00PM CST, and 5:00PM CST.
Posted on 2006-05-16
Some of our terminal services clients report that at 8:00 AM, 12:00 PM, and 5:00 PM, the server connection slows down for about 20 minutes. I have checked the possible causes such as scheduled virus scans, synchs, file transfers, or backups, but have came up empty-handed. I could see that at 8:00AM the server would slow down for a few minutes, while everyone is logging into the server, but at that time, most of our remote users aren't even logged on.
Our virus scan is scheduled for sunday, so that should interfere with anything.
We have scheduled file transfers, that usually last about 20-30 minutes. The schedules are 4:30pm, 5:30am, and 6:30am. Now heres another bit of info that is interesting. I don't think it is the connection, we have a T1 line that is dedicated for Terminal Services. The file transfers go over a different internet connection. So that pretty much just leaves the utilization of the server going up.
My question to you, is how can I better determine what is going on at those times that would slow down the terminal service clients?