[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Remote Desktop Administration problem with 2003 Server

Posted on 2006-05-16
13
Medium Priority
?
290 Views
Last Modified: 2010-03-18
I have one 2003 server I'm trying to administer from my XP machine in my office.  I am on the network down the hall from the server.  I have enabled the RDC on the server, but when I try to connect using RDC on my XP machine, I get the error "Client could not connect to the remote computer."  I've tried using the server's name or the IP address for the server, but it won't connect me.  What am I missing?
0
Comment
Question by:rcaryclark
  • 7
  • 6
13 Comments
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 16694839
Hi rcaryclark,

have yout got any firewall or security suites enabled - can you ping the server
0
 

Author Comment

by:rcaryclark
ID: 16694861
I can ping my server.  I have a SonicWall on the server, but that is for outside traffic, it shouldn't affect the network.  I don't have my firewall turned on for my XP.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 16694867
rcaryclark,

are you talkin about RDC or terminal services?
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:rcaryclark
ID: 16695192
I'm talking about RDC.  I'm just trying to connect to administer my server.  I shouldn't need TS at all.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 16695200
just making sure......

anything else i should know about the server ISA installed or anything like that
0
 

Author Comment

by:rcaryclark
ID: 16695232
The only thing that I think might be causing some problems is that we have the ISTH Remote Desktop Web Connection enabled so you can remotely get on the server through a browser.  If I am off-site, I can get on the server with that.  But I can't do it when I am inside the network because it is essentially trying to go out of the network to try and come back in.  It doesn't work that way.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 16695243
try disabling that temporarily and see if you can get in internally
0
 

Author Comment

by:rcaryclark
ID: 16695310
actually, I don't know if I can disable it temporarily.  I can't find it in the services and it wants me to remove it from the programs list.  I definitely don't want to do that.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 16695373
hmm i see, my guess is that blocking it
0
 

Author Comment

by:rcaryclark
ID: 16695457
yes, it seems like from some digging that Remote Desktop for Administration is disabled when you use the web connection.  Do you know of any third party app that I can use to get around this?
0
 
LVL 48

Accepted Solution

by:
Jay_Jay70 earned 200 total points
ID: 16695466
not as far as remote desktop goes, if its off its off, have a look at these options though

1) UltraVNC
free, easy and buggy although this seems to better than the traditional tightvnc or realvnc
http://ultravnc.sourceforge.net/

2) Dameware
I havent used but heard good things such as the remote installer feature
http://www.dameware.com/

3) Symantec PCanywhere
has great functionality but is buggy and slow and expensive
http://www.symantec.com/home_homeoffice/products/remote_pc_fax/pca12/index.html

4) RADMIN (remote admin)
if you have a little funding i would highly reccomend this, awesome product,
only used for a short while but it kicks any of the other out of the way, remote controlling,
or controlling services, registries, file transfers etc. this thing does the lot
http://www.famatech.com/
0
 

Author Comment

by:rcaryclark
ID: 16695594
Thank you so much Jay_Jay70.  This has been a big help.  I will look into one of those options.
0
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 16695601
no worries mate, i highly reccomend the bottom one - radmin is awesome
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A brief overview to explain gateways, default gateways and static routes OR NO - you CANNOT have two default gateways on the same server, PC or other Windows-based network device. In simple terms a gateway is formed when a computer such as a serv…
A common practice in small networks is making file sharing easy which works extremely well when intra-network security is not an issue. In essence, everyone, that is "Everyone", is given access to all of the shared files - often the entire C: drive …
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
This lesson discusses how to use a Mainform + Subforms in Microsoft Access to find and enter data for payments on orders. The sample data comes from a custom shop that builds and sells movable storage structures that are delivered to your property. …

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question