rcaryclark
asked on
Remote Desktop Administration problem with 2003 Server
I have one 2003 server I'm trying to administer from my XP machine in my office. I am on the network down the hall from the server. I have enabled the RDC on the server, but when I try to connect using RDC on my XP machine, I get the error "Client could not connect to the remote computer." I've tried using the server's name or the IP address for the server, but it won't connect me. What am I missing?
ASKER
I can ping my server. I have a SonicWall on the server, but that is for outside traffic, it shouldn't affect the network. I don't have my firewall turned on for my XP.
rcaryclark,
are you talkin about RDC or terminal services?
are you talkin about RDC or terminal services?
ASKER
I'm talking about RDC. I'm just trying to connect to administer my server. I shouldn't need TS at all.
just making sure......
anything else i should know about the server ISA installed or anything like that
anything else i should know about the server ISA installed or anything like that
ASKER
The only thing that I think might be causing some problems is that we have the ISTH Remote Desktop Web Connection enabled so you can remotely get on the server through a browser. If I am off-site, I can get on the server with that. But I can't do it when I am inside the network because it is essentially trying to go out of the network to try and come back in. It doesn't work that way.
try disabling that temporarily and see if you can get in internally
ASKER
actually, I don't know if I can disable it temporarily. I can't find it in the services and it wants me to remove it from the programs list. I definitely don't want to do that.
hmm i see, my guess is that blocking it
ASKER
yes, it seems like from some digging that Remote Desktop for Administration is disabled when you use the web connection. Do you know of any third party app that I can use to get around this?
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ASKER
Thank you so much Jay_Jay70. This has been a big help. I will look into one of those options.
no worries mate, i highly reccomend the bottom one - radmin is awesome
have yout got any firewall or security suites enabled - can you ping the server