ctharpe
asked on
Undeliverable sending, but deliverable reply; duplicate account in Exchange Manager
I deleted an account in exchange and then created one with an identical name. Soon after, I started getting undeliverable e-mails to that account. I ran the "Cleanup Agent" in Exchange Manager & purged the corrupt account, but I am still getting undeliverable e-mails to the e-mail address from internal addresses. External e-mails go though no problem. If I send an e-mail from the account to an internal address and reply, the reply goes through. I am at a loss. Help please
ASKER
Tried that, I've deleted the cached entry, selected the address from the GAL and typed out the complete e-mail address, with the same result
Copy and paste the complete NDR here please.
ASKER
From: System Administrator
Sent: Tuesday, May 16, 2006 9:24 PM
To: XXX
Subject: Undeliverable:Delivery Status Notification (Failure)
Your message did not reach some or all of the intended recipients.
Subject:
Sent: 5/16/2006 9:24 PM
The following recipient(s) could not be reached:
XXX on 5/16/2006 9:24 PM
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<SERVER.LAN.MYDOMAIN.COM #5.1.1>
Sent: Tuesday, May 16, 2006 9:24 PM
To: XXX
Subject: Undeliverable:Delivery Status Notification (Failure)
Your message did not reach some or all of the intended recipients.
Subject:
Sent: 5/16/2006 9:24 PM
The following recipient(s) could not be reached:
XXX on 5/16/2006 9:24 PM
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<SERVER.LAN.MYDOMAIN.COM #5.1.1>
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ASKER
its working now, I'm not sure what changed, but something has been cleared and the e-mail address is accepting incomming mail.
If you are using Outlook 2003, remove cache mode while troubleshooting.
When you start typing the address in the "To" field, it should prompt you with the complete name from cache, use arrow keys to highlight this cache entry in Outlook and press "Del" key from keyboard to delete this entry from cache and then select the recipient from the Global Address list.
Thanks,
Amit Aggarwal.