activesync 0x80072f06

Posted on 2006-05-17
Medium Priority
Last Modified: 2011-08-18
im getting a 80072F06 on my wm5 device my friend and i have an exchange box up with self cert ssl is there any way to remove the old one and install a new one or is there a way i can change the common name on the cert and if so what should the common name be if not the name of the exchange box

or does any on know how to resolve this error period
Question by:galupo
  • 2
LVL 104

Accepted Solution

Sembee earned 1600 total points
ID: 16700743
That is a certificate error message.

You probably have two issues...

1. You are using a self signed certificate.
2. The name on the certificate probably doesn't match.

To remove the certificate, go in to IIS Manager, Directory Security. Under the Secure Communications is the option to manage the certificates. Step through the wizard and remove the certificate.

To replace the certificate, you have two choices.

1. Put in another self signed certificate. When creating the certificate ensure that the common name matches the address that you will be using to access the server from outside. It doesn't have to match the name of the server.
For example your servername could be server1.domain.local, but from outside you are using mail.domain.com
You would put mail.domain.com as the common name.
If you use a self signed certificate then you will have to export it from IIS and then import it in to the device, as self signed certificates are not trusted by the Windows Mobile device.

2. Purchase an SSL certificate. This is what I do with my commercial deployments. I usually use RapidSSL for my certificates as they are cheap and do the job.
With the cheaper certificates you still have to export the certificate or the root certificate, as the Windows Mobile devices only support a limited range of certificates. This is quite simple to do and I have it documented on my web site: http://www.amset.info/pocketpc/certificates.asp


Expert Comment

ID: 16875466
This is a very simple configuration issue between your device and the self-signed certificate you are using.

First, view the certificate.  This will tell you the common name that is being used by the certificate, ie- www.mydomain.com.  Whatever the common name of the certificate is also has to be the address that is used on your device as the server address.  Thus, if the self-signed certificate is for www.mydomain.com, you can't configure your hand-held to connect to your Exchange server at mail.mydomain.com.  The names must match.  As long as you can "get" to your Exchange server using the common name in the self-signed certificate and you use that same name to configure your handheld device; everything will work just fine.

Hope this helps you out!

Rick Johnston

Expert Comment

ID: 22452319

Here is what I did, (my bad)
1-Generated Certificate Request from main Server IIS->Default Website->Properties->Directory Security->Server Communications->Server Certificate.
2-Send it over to Cetificate Provider
3-They generated the Certificate
/*here is what I did something wrong*/
4-I deleted that pending request
5-Don't remember how I added certificate on my server, but then it was available when I went into Server IIS->Default Website->Properties->Directory Security->Server Communications->Server Certificate -> Assign an existing Certificate.
6- I used that certificate.
7-I got a .cab file from Certificate provider they asked me to install on Devices.

and after doing all this, am getting this error.
Now the situation is, I can't request them again to Certificate Provider for re-generating the Certificate :(

LVL 104

Expert Comment

ID: 22457962
sibisoft - this is an old question. Unlike a forum it is not possible to "bump" questions back up the list. The only people who will see your post are those that have already participated. Instead you should post your question as a new question in the Exchange Server Zone which will allow other experts the chance to see the question and respond.


Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses
Course of the Month15 days, 13 hours left to enroll

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question