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Outlook 2003 - Autocomplete name list disappearing

We have had several users in our environment recently experience the disappearance of their Autocomplete name lists in Microsoft Office Outlook 2003.  What is a possible cause of this and is there anyway to recover this list back to its previous state? Or will each user have to let it rebuild itself over time?
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Drew Lake
Asked:
Drew Lake
1 Solution
 
David LeeCommented:
Hi RIHD,

The autocomplete list is stored in a file called Oulook.nk2 which is in the folder C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook.  It shouldn't just disappear.  If it has, then I'd check the Recycle Bin.  If it's there, then restore it.  If not, then if the user doesn't have a backup the file will have to rebuild itself.

Cheers!
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war1Commented:
Greetings, RIHD !

Autocomplete list comes from the nickname file, .NK2, and the contacts list.  The NK2 file may be corrupt. Close Outlook. Find and rename it.  Then when you reopen Outlook.  A new NK2 file will be recreated.  Then you can add new names to the nickname file and Outlook should remember them.

Best wishes!
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