Outlook .pst dtat lost

Posted on 2006-05-17
Last Modified: 2010-04-08
I copied a user's Outlook.pst to a network drive before moving him to a new workstation.  When I bring up the pst on the new workstation, I get empty folders.  

 - The pst file size reads 11.1 Megs
 - I tried scnpast.exe and got no errors
 - When I compact the folder it brings the file size down to 90 kb

I need this guy's old emails and contacts back...
Question by:jrpnutt
    LVL 97

    Expert Comment

    Greetings, jrpnutt !

    Check if you have move the correct PST file.  PST file is located in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder.  The file name is usually Outlook.pst

    If you moved the correct file, check if user has a archive.pst or .ost file.  The emails may be in those files.

    If you are using an Exchange, emails should  be on the Exchange. Otherwise the emails are lost.

    Best wishes!
    LVL 97

    Expert Comment


    We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

    Thanks, war1

    Author Comment

    I do have the correct file and I did a search and did not find any others.  

    Why would this file show 11 megs and not have any info in it?
    LVL 97

    Accepted Solution

    >> Why would this file show 11 megs and not have any info in it?

    The PST file may be corrupt.  Recover Damaged Outlook PST File with one of the following programs:
    Outlook Recovery   Demo recovery

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