User receiving delayed emails
Posted on 2006-05-17
We are using Exchange 2003, SP2. Clients are Outlook 2003 on XP SP2 PC's. All machines are updated with the latest patches.
One of my users is complaining that she is receiving emails to her Outlook long after they are sent.
I sent a few tests emails from Gmail, Hotmail, Yahoo, and internally which were delivered to her inbox almost immediately. However, she has forwarded me an email that was sent to an internal distribution group she belongs to as proof. This email in question was sent at 17:44 on May 11....all the other recepients received it immediately, but she received it at 18:17.
Is there any reasoning behind this? Any logs that can be checked to find out why? I checked the logs on both the Exchange server and her local machine, and there was nothing to indicate anything untoward.