Disappearing reminders

Posted on 2006-05-17
Last Modified: 2008-02-26
Our company president contacted me this morning and indicated that he was losing reminders.  I went to check on it and found out that the entry still remains, but the little bell denoting a reminder is gone.  The reminders that do show are over a couple years old.  I read another question that had something similiar, but their calendar entries would vanish too.  The president is using a Blackberry 7520 and we are running McAfee On Demand VirusScan software.  His laptop is running Office 2k3.

This is the second time this problem has occured.  He uses his calendar as a way of keeping track of tasks instead of using the Tasks portion of Outlook.  We set them up in accordance to the Office online help page.

Any thoughts?
Question by:NESupply
    LVL 76

    Accepted Solution

    Greetings, NESupply.

    Any chance the Blackberry is clearing the reminder?


    Author Comment

    It could be.  How would I check that?  Would it be something that the user is doing on his Blackberry?
    LVL 76

    Expert Comment

    by:David Lee

    Sorry, I am neither a Blackberry user nor fan.  I can't advise on how to check the Blackberry's actions.  I can state that I've participated in several questions where a Blackberry or Blackberry like device was causing items to change/disappear.

    Author Comment

    Will you share why you have a dislike of the Blackberrys?  Is there something I should know about with them being used in my network?  Any info would be helpful.  My management swears by these things.
    LVL 76

    Expert Comment

    by:David Lee
    My dislike for the Blackberry is purely personal.  I've never used one.

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