Outlook 2003- problem with personalfiles.pst -

Posted on 2006-05-17
Last Modified: 2008-01-09
hi.  Outlook was very slow and clunky.  Locked up.
After I hard rebooted I got "there was a problem closing outlook and there may be a problem with personal.pst files.  It tries to receive a message and I get : "receiving reported error (0X80040116): unknown error.  Right now, everytime I try to go into OUTLOOK it takes 5 minutes to open, then tries to get messages... then locks.  I already tried repair utility and even reloaded.  Help please.

MORE INFO:: this just in: I tried to send an email and it read: THE FILE C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\OUTLOOK\OUTLOOK.PST could  not be accessed.  Data Error (cyclic redundancy check)

thanks Neal
Question by:georgesmusic
    LVL 97

    Accepted Solution

    Greetings, georgesmusic !

    What repair utility did you try?  The file where your email is stored, Outlook.pst, may be corrupt or too large.

    Recover Damaged Outlook PST File
    Outlook Recovery   Demo recovery

    Repair a 2GB Outlook Personal Folder

    Outlook PST file is located in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

    Best wishes!
    LVL 97

    Expert Comment


    If there is problem closing PST file, it may be to antivirus email checking or some other programs. Look for the program program with these suggestions:

    Author Comment

    hi War 1
    well.. I downloaded the Outlook Recovery   Demo recovery

    and.. it did recover the file.. but the file was never "lost".  It is 1,333,265 kb ...
    so.. even when I try to go into deleted items and delete I get: THE FILE C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\OUTLOOK\OUTLOOK.PST could  not be accessed.  Data Error (cyclic redundancy check)

    but.. the file is there.  what to do???  now I have "recovered" items on my desktop from the utility.. but they don't seem to be any different than the original ones...??? help?
    LVL 2

    Expert Comment

    Are you using Exchange, if so try deleting the local user/.pst file. Outlook will then download a fresh one from the server.
    LVL 97

    Expert Comment

    Looks like PST file is damaged.  Did you try to run ScanPST to repair the file?

    LVL 97

    Expert Comment

    Georgesmusic, any update?

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