Motherboard Problems

Posted on 2006-05-17
Last Modified: 2010-04-26
I have a PC which the motherboard has stopped working. The motherboard is a  MSI MS-7003 (RS3M-IL), ideally I need to get a replacement board for this PC as it has XP installed on it and putting a different motherboard will stop XP working due to the activation.

Does anyone know where I can get a similar motherboard to this or what the equivalent motherboard is so that I can just change the board without having to either reinstall everything or but a new copy of Windows XP.

Thanks in advance
Question by:matt_cowdell
    LVL 10

    Accepted Solution

    What I recommend is this:

    Get another motherboard, any motherboard compatible with your existing components.
    Do a repair installation of WinXP.
    If you get the problem with activation saying the license has already been used, call in to the support number that it shows on the screen and tell the person what you did (motherboard died, replaced motherboard) and they will give you a code to manually activate your WinXP.

    This way, you don't have to go through the trouble of finding the exact same motherboard, and you will not have to reinstall everything, or buy a new copy of WinXP, and everything is still completely legit.

    Author Comment

    Oh right I had a similar problem in the past with a system doing the same thing and I rang Microsoft and was told that I still had to buy a new copy of windows XP, I gave them the Product Key, Serial Number and everything from the Certificate of Authenticity and they still wouldnt help me and said I had to buy a new copy of Windows XP, but I will try this and see what happens.

    Many thanks.
    LVL 10

    Expert Comment

    That seems very unusual for them to have treated you that way.

    Here at my workplace, we've switched operating systems from WinXP to Linux and vice versa several times, so I've had to get a few WinXP licenses re-activated, and I told them the situation and they've never had a problem giving me the manual activation code.
    LVL 42

    Assisted Solution

    MS should not have told you to buy a new OS.  hardware fails.

    read this article to see how the activation works:

    but the whole point of allowing phone in activation is for the situation where you changed out the hardware, like the motherboard.
    LVL 9

    Expert Comment

    I don't rate MSI mobo's as I've had them fail on me as well. ASUS, ABit are good. Your more than likely to run into problems if you try and keep your current install of XP on a different mobo as it will NOT! be happy needless to say. If it does load into XP, you might get away with it but it's a really messy way of doing it.

    You do have an XP install disc don't you?

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