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email question (outlook)

Posted on 2006-05-18
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Last Modified: 2010-03-19
Hi experts,

A couple of things.

1. I have a user who in his old outlook, the attachment appeared within the body of the email, so that when he printed the emails out, he could see the icon of whatever the attchment was within the printout. Ive since had to re-install his outlook (xp). Now his attachments are shown in the top corner of the email window, and not in the body of the email, and thus he cant print the icon out in a print out, indicating an attachment was present, is there a setting within outlook i need to change so that attachements are shown in the body of the email and not in the email window (ie next to the cc box or something)

2. Im migrating over mailboxes to a new exchange server. Im using a test mailbox at the moment, ive moved it, but the email looks different, and some of the fonts are garbled, or wrap around eahc other. Is there a way of making sure that the new server has exactly the same look, fonts etc as the old as my users are very picky.

Many thanks

Paul
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Question by:pab006
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PatrickKB earned 1000 total points
ID: 16707809
Paul,

Where the attachments are show depends on the format set up in outlook.

HTML : Attachment shows on the toolbar
Rich Text: Attachmet shows in the body
Plain Text: Attachment shows in the toolbar

To change the format go to Tools: Options: Then select the mail format Tab.

Sounds like you had the format on the old outlook set to Rich Text, you will prob find moving back to this will sort out you problems with the look of the e-mail as well.

Regards

Patrick
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Author Comment

by:pab006
ID: 16707907
Yes that sorted it, any ideas with regards to the exchange move?

cheers

Paul
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Expert Comment

by:PatrickKB
ID: 16707929
Can u give some more info on the exact problem

Patrick
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Author Comment

by:pab006
ID: 16707997
Ok,

some of the text is a little jumbled ie overlays each other, has been bolded for some reason.

cheers

Paul
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Expert Comment

by:PatrickKB
ID: 16708020
Are you moving to a different version of exchange/outlook.
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Author Comment

by:pab006
ID: 16708490
Yes, but ive sorted it now, just seems to have chucked a wobbler thats all

thankyou for your help

cheers

Paul
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Expert Comment

by:PatrickKB
ID: 16708511
No problem! Good luck with the migration!

Patrick
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