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Veritas Backup Exec 10 restore file from retired exchange server

Posted on 2006-05-18
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I am trying to restore exchange data from a backup done of a retired exchange server (more specifically, a terminated employee's mailbox).  It appears as though veritas is trying to communicate with the retired server to create a selection list, and cannot find the old server.  I have not been able to get around this issue.  I do not see anything of note in the event viewer logs.  

The tape I'm trying to restore from was created by Backup Exec 8.6.  I am trying to restore data using Backup Exec 10.  I am able to catalog, and restore non-exchange data from the old tape successfully.  

I do not see anything of help on Veritas' (symantec) website.  Please help.
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Question by:wolfeman76
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by:rindi
ID: 16708882
In veritas you can select a different mailbox (one which exists), where you can restore mailboxes to. If that doesn't work, I suspect that also your exchange server has been updated to a new version, and then the restore probably wouldn't work, except by first building a box with that old exchange version (and you might as well also use the old BE version). You might want to do that inside a virtual machine, like vmware.

http://www.vmware.com/
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by:wolfeman76
ID: 16709274
I figured it out.

Veritas is only checking to see if the originating server exists (I think).  I was able to successfully restore the terminated employee's mail items.  I had to do the following:

1. create a restore job restoring the items and save the job.  Do not run it as it will fail because Veritas cannot create a selection list.  Write down the job name (i.e. restore 00001)

2. open the veritas SQL database table vwJobs and look up the ScriptID for the job you just created (write it down)

3. open the Veritas SQL database table RestoreScriptEntries and search for the ScriptID you just wrote down.  There should be two records with that script ID.

4. In the [DeviceName] field for both of those records, replace the old exchange server name with the new exchange server name.

5. run the restore job (prob. best to do this at a time when it will have the least impact on your users)

I am not a Veritas Expert.  This method worked for me.  It may or may not work in your environment.
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by:dlongan
ID: 16709968
Well I commend on your tenacity to solve the issue.

But curious to know in the Restore Job Properties, there is a section called "Destination" and a sub categorie called "Exchange Redirection".  This should also allow you to redirect the restored email box.
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by:wolfeman76
ID: 16709988
I did redirect the files.  For some reason, Veritas was still trying to contact the old exchange box.
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by:rindi
ID: 16710079
Did you select a user name that exists when you tried the redirection? I have made a username "restore" especialy for restoring mailboxes of users or parts of them.
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by:wolfeman76
ID: 16710163
yes, I restored it into one of my mailboxes
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