wolfeman76
asked on
Veritas Backup Exec 10 restore file from retired exchange server
I am trying to restore exchange data from a backup done of a retired exchange server (more specifically, a terminated employee's mailbox). It appears as though veritas is trying to communicate with the retired server to create a selection list, and cannot find the old server. I have not been able to get around this issue. I do not see anything of note in the event viewer logs.
The tape I'm trying to restore from was created by Backup Exec 8.6. I am trying to restore data using Backup Exec 10. I am able to catalog, and restore non-exchange data from the old tape successfully.
I do not see anything of help on Veritas' (symantec) website. Please help.
The tape I'm trying to restore from was created by Backup Exec 8.6. I am trying to restore data using Backup Exec 10. I am able to catalog, and restore non-exchange data from the old tape successfully.
I do not see anything of help on Veritas' (symantec) website. Please help.
ASKER
I figured it out.
Veritas is only checking to see if the originating server exists (I think). I was able to successfully restore the terminated employee's mail items. I had to do the following:
1. create a restore job restoring the items and save the job. Do not run it as it will fail because Veritas cannot create a selection list. Write down the job name (i.e. restore 00001)
2. open the veritas SQL database table vwJobs and look up the ScriptID for the job you just created (write it down)
3. open the Veritas SQL database table RestoreScriptEntries and search for the ScriptID you just wrote down. There should be two records with that script ID.
4. In the [DeviceName] field for both of those records, replace the old exchange server name with the new exchange server name.
5. run the restore job (prob. best to do this at a time when it will have the least impact on your users)
I am not a Veritas Expert. This method worked for me. It may or may not work in your environment.
Veritas is only checking to see if the originating server exists (I think). I was able to successfully restore the terminated employee's mail items. I had to do the following:
1. create a restore job restoring the items and save the job. Do not run it as it will fail because Veritas cannot create a selection list. Write down the job name (i.e. restore 00001)
2. open the veritas SQL database table vwJobs and look up the ScriptID for the job you just created (write it down)
3. open the Veritas SQL database table RestoreScriptEntries and search for the ScriptID you just wrote down. There should be two records with that script ID.
4. In the [DeviceName] field for both of those records, replace the old exchange server name with the new exchange server name.
5. run the restore job (prob. best to do this at a time when it will have the least impact on your users)
I am not a Veritas Expert. This method worked for me. It may or may not work in your environment.
Well I commend on your tenacity to solve the issue.
But curious to know in the Restore Job Properties, there is a section called "Destination" and a sub categorie called "Exchange Redirection". This should also allow you to redirect the restored email box.
But curious to know in the Restore Job Properties, there is a section called "Destination" and a sub categorie called "Exchange Redirection". This should also allow you to redirect the restored email box.
ASKER
I did redirect the files. For some reason, Veritas was still trying to contact the old exchange box.
Did you select a user name that exists when you tried the redirection? I have made a username "restore" especialy for restoring mailboxes of users or parts of them.
ASKER
yes, I restored it into one of my mailboxes
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