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Paint has encountered a problem and needs to close. we are sorry for the inconveniance.

Error Signature

AppName: mspaint.exe              AppVer:5.1.2600.2180                 ModName: mspaint.exe
ModVer: 5.1.2600.2180             Offset: 0001efe6

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This error happen every time i start MS PAINT. its instantly.

****************************************************************************
I tried couple of thing like that one:

Close any/all instances of MSPaint. Then start/run regedit, navigate to this key:

HKEY CURRENT USER\Software\Microsoft\Windows\Current Version\Applets\Paint

Hightlight (click on it) that key and delete it. Close the registry editor and reopen Paint.

**********************************************************************

I also Uninstalled and reinstalled mspaint  by remove program utility ,


**********************************************************************

now i despair. because i need mspaint to work.

We use a program named Primavera and it need paint to work properly.


please help me ??









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monsieurx
Asked:
monsieurx
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1 Solution
 
Dragon_KromeCommented:
This can happen for various reasons.  
Have you checked your computer for viruses/spyware using their latest definitions?
Also, are other applications misbehaving (crashing, locking up) or just MS-Paint?
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monsieurxAuthor Commented:
im actually scanning for viruses ,

i'll look for spyware after the virus scan will be completed . 82minutes elapsed and the virus scan is not completed.

im scanning over the network because the guys is in a conference that explain the slowness of the scan.



If the computer is very very clean, whats should be my next step ?
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monsieurxAuthor Commented:
the other application we have problem with is Primavera project planner, when we open it, we receive a MSPAINT.exe error msg , i think primavera need mspaint.exe to work.

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monsieurxAuthor Commented:
i run a full virus scan with symantec antivirus 9.0 corporate, up to date,

and i run a spyware scan with Windows defender beta 2 , up to date.

nothing detected.

we can bypass  mspaint , with primavera software, but mspaint still not working if i open it up.

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scrathcyboyCommented:
Since MS Paint is a windows application, it is NOT easy to remove and reinstall without installing the whole OS again.  Would you be interested in trying a better program that is an MS paint equivalent?

Go to www.irfanview.com and download this free program to one computer.  Then when installed, and it is set to automatically open the graphics files you want, find out the extentions of the Primavera program.  Say it is .pmv the associate this extension in windows explorer with Irfanview, not MS paint.  When you do this --

Does this now work correctly?
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Dragon_KromeCommented:
As i understand it, you can deal with the problem in Primavera, but paint still won't work.  You didn't answer my question, are there any other unusual application behaviour, crashing, locking, besides mspaint.exe?

If there isn't, perhaps the binary itself is corrupted somehow.
Check the hard disk too for errors (with scandisk or a similar tool - including surface test).

Have you tried to send error report to microsoft when the crash occurs? They can analyze it and if solved, the next time it occurs, a page with a solution will be presented to you.

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monsieurxAuthor Commented:
Dragon Krome:

There is no unusual application crashing locking , etc... for now...


but i think that checking the hard disk for error its a good idea. i'll do that

i never sent that report to microsoft but i will. even if they work on it in 2 year , they will still work on it.

**************************************************************************
scrathcyboy :

I installed irfanview ,  that work for us now, we will forget mspaint because we actually cant reinstall windows xp.
***********************************************************************************


thanksfor all of you guys i apreciate your help a lot.
now how can i split the points to both of you ?

i will try.

seeyalater guys





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scrathcyboyCommented:
Right near where you reply is a blue link, split points.  Generally you assign points to the answer/answers that helped the most.  

Glad IrfanView worked for you, it is one of the truly great free programs out there.  It is MUCH more capable than MS paint.  Good luck.
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ILM-NC-TechCommented:
I'm having the same problem, but Visio needs mspaint!
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