Your Administrator has prohibited access to CD/DVD Drives

Posted on 2006-05-18
Last Modified: 2010-05-18
When the computer boots it gives an error message "Your Administrator has prohibited access to CD/DVD Drives".  If you go into My Computer the CD Drive and the Floppy have a Red Circle with a Slash through them  However you can still use the drives. If you logon as administrator you still get the message.  

The only way to temporarily remove the slash is to delete the device in device manager.  When you reboot the computer the slash comes back.  All of the major spyware programs and NAV say the computer is clean.  

Thanks in advance!

Question by:chuckkotler
    LVL 24

    Accepted Solution

    Here's what someone else with the same problem had to do. Apparently it was caused by some third party software that had been installed at some point. Look at the 2nd to last post.

    Author Comment

    Thanks so much!
    LVL 24

    Expert Comment

    Glad it worked out for you :)

    Hmm just in case someone else searches here with the same problem and that article isn't available anymore......

    "WTC" > wrote in message news:% right-hand

    > [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    > Locate "allocatecdroms" and set the value to 0.

    Boy, ya'd think Ida learned this by now. A couple of weeks ago, I installed
    an Intel utilities package, whereby, Intel was really trying to sell you
    third party software and was letting you try it on a "trial" basis. On
    piece of the puzzle was a software package that let you remote administer
    several computers in your LAN. When I tried to fire it up a couple of weeks
    ago even though I'm not running a lan and, nothing happened. Well actually
    something did happen. It fired up broke and ran in the deep background.
    The clues were what you and others provided me about the registry keys.
    Though in each case, what you provided was not applicable, it got me
    thinking that this was the right rabbit trail to run down. After doing
    numerous registery sweeps and cleans, my computer started to hand on
    shutdown. awServ was not responding. I ignored it because I'm not running
    a server anyway and had no clue what awServ was.

    In desparation, I started removing utilities (you know, those nice little
    things that never seem to work well with each other), before I removed Zone
    Alarm and AVG anti-virus.

    The key was when I tried to uninstall the Intel utility set, it told me I
    could not because only one user can be logged in while removing it. Huh?
    I'm the only dolt logged in, so what gives? I was going to go to the
    directory and do a brute force delete when there it was, burried deep in the
    folders of the Intel utilities, I saw the red slashed circle icons that were
    the same as I was seeing in exporer that prohibited my access to cd/dvd
    roms, etc. That must be the program that prohibited my administrator access
    to these device! A little more poking and sure enough, it turned out to be
    the third party program that spawned the awServ applet. I went into Window
    Task Manager, killed the process and a few others I didn't recognize, which
    apparently killed the undocumented logon and allowed me to remove the Intel
    utility set (recently recommended by Kim Komando) and, viola, the
    permissions to the drives returned to normal upon reboot.

    Moral #1: NEVER install anything without backing up files and registeries

    Moral #2: Sometimes we install so many programs to keep us safe that it
    prohibits our use of the computer - the ultimate safe state.

    Thanks for all of your suggestions and help.

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