connect to win 2003 print server from a win nt4 workstation

Posted on 2006-05-18
Last Modified: 2010-04-18
we have some win nt 4 (sp6) workstations, not part of the windows 2003 domain and trying to connect to shared printers on the windows 2003 server (which is also the print server)
when we try to connect, we get a message of: error 2311
have looked on microsofts web site and it says to make sure the printer is shared and correct the host name. (the fix according to MS web site is for terminal server)
both are correct, we have no problems at all using a shared printer off the windows 2003 server(s) using XP and those XP workstation are not part of the domain.

It seems I do connect to the server (using admin) and once I recieve the error message I have tried to use my id/pass as a test and it would say another user is already connected. So, I don't  think it is a permission issue. (I guess)

I have also tried creating a host file with the printer IP and host name on the NT4 workstation and also on the windows 2003 server (for laughs) hoping that it would see the host name.

I have also tried to rename the created printer on the windows 2003 server from it's default IP name to the host name that is used, no change, still can't connect and no other error or message. (and can still use that printer off an XP workstation with the change)

adding the below in case there is someone that supports these type of workstations.
the workstations are used to program cars and connect to the MB web sites to get updated code for the computers that the cars have.

Ok, now the unfortunate part, these workstations are pretty much locked down, meaning that the company that provides them (Mercedes Benz) only allows certain changes on the workstations (which as you can tell are very old and they don't support them any longer)
I have spoke to MB and they say it can be done, but won't give the support and also mentioned that connecting to a win2003 server is very much a pain.

any ideas guys, anyone out there have these same machines at MB dealers and found the fix to be able to print to a network printer off the NT4 workstation.
the 2 machines are the Basic and Compact II.
we also have the Compact III, which runs XP and they print fine to the network printers.

thanks much!
Question by:gregbennett00
    LVL 33

    Expert Comment

    I would guess this is a security problem...but probably username/password type of problem.  Rather a security issue relating to a GPO setting in the domain or applied to the server.;en-us;823659

    From the NT machine, can you do a \\servername  or \\servername\share  and get access to anything as the user?

    Author Comment

    Yes, I can do a \\servername\share (this is not done at the run command, as there is no run command, it is an application that Mercedes has created on the workstation)

    but, as I said, the workstation is locked down, so the app that MB has created does allow the map, and it does show as being attached, but there is not way to browse the share\folder. But I am attached to the share.

    I also wanted to get the exact wordage from the dialog that pops up when trying to connect to the printer:

    "Could not establish connection to network printer. Check your settings and the Network connection."
    ErrNr:  2311
    ErrInfo:  Invalid device name or device not found

    thanks for the reply, any other ideas?

    Author Comment

    it looks like we found the issue, on the 2003 servers (print servers) there were no NT drivers.
    I ended up using another win 2003 and using the lemark drivers from lexmark and installing the drivers on the win 2003 print server.
    created a IP printer and then went out to the service bay where these NT workstations are and was able to connect and install the printer, it took a little time as it also I assume pulling down the driver for the network printer, but once that was completed. I created another network printer on the print server and added that one to the same workstation. (oh by the way, the workstation are wireless)
    thanks for any help, but I don't think any solutions that were on Expert helped up.
    so no points awarded.

    Accepted Solution

    PAQed with points refunded (500)

    Community Support Moderator

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    Preface Having the need * to contact many different companies with different infrastructures * do remote maintenance in their network required us to implement a more flexible routing solution. As RAS, PPTP, L2TP and VPN Client connections are no…
    Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now