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spyware/virus infected Laptop. cannot save the data to an external media. hard drive making "clunk" noise.
A Laptop-XP Home with Office 2003 looks like it is infected with spyware and virus. The last time it was used was visiting myspace.com
I did the following in safe mode:
Ran Trend Micro's online virus/spyware cleaning.
Ran Ad Aware, Spybot and Windows Defender. Detected spyware and deleted them.
Installed Panda's online scanner which found some spyware and fixed them.
Installed AVG(Grisoft) and it found no virus.
Upon rebooting:
The Laptop has Norton Internet Security 2005 which errors upon booting in normal mode. I tried unistalling NIS but it wont work. I also used Using the Norton uninstall tool :
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004092711224136&nsf=nip.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=
This does not work too.
So I decided to reinstall the operating system after saving the data on a CD or Memory stick but the files wont copy. It errors out saying that files cannot be copied.
I also heard the hard drive making a "clunk clunk" sound which makes me think that the hard drive is going bad.
I just want to save the data which is Microsoft Word and Excel files to an external media. Please suggest ways to do this.
Thanks.
sherap
I did the following in safe mode:
Ran Trend Micro's online virus/spyware cleaning.
Ran Ad Aware, Spybot and Windows Defender. Detected spyware and deleted them.
Installed Panda's online scanner which found some spyware and fixed them.
Installed AVG(Grisoft) and it found no virus.
Upon rebooting:
The Laptop has Norton Internet Security 2005 which errors upon booting in normal mode. I tried unistalling NIS but it wont work. I also used Using the Norton uninstall tool :
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004092711224136&nsf=nip.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=
This does not work too.
So I decided to reinstall the operating system after saving the data on a CD or Memory stick but the files wont copy. It errors out saying that files cannot be copied.
I also heard the hard drive making a "clunk clunk" sound which makes me think that the hard drive is going bad.
I just want to save the data which is Microsoft Word and Excel files to an external media. Please suggest ways to do this.
Thanks.
sherap
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you would need an adapter.
it looks like this: http://www.cablestogo.com/product.asp?cat_id=906&sku=17705
they are sold in most computer hardware stores
it looks like this: http://www.cablestogo.com/product.asp?cat_id=906&sku=17705
they are sold in most computer hardware stores
if you dont want to get an adapter, you can always use BartPE. it will take you about 10min to make your BartPE using pebuilder on a good computer. then burn the image to a cd. then boot your laptop up on the cd. make sure your usb device is connected to your laptop BEFORE you boot up on BartPE so it will detect the external device. BartPE wont recognize it if it's connected after the boot.
ASKER
Thanks zephyr_hex
Will do what you suggested.
Will do what you suggested.
ASKER
This is a Laptop. How do I make this Laptop's Hard Drive a slave on a Desktop ??
Thanks.
sherap