A Laptop-XP Home with Office 2003 looks like it is infected with spyware and virus. The last time it was used was visiting myspace.com
I did the following in safe mode:
Ran Trend Micro's online virus/spyware cleaning.
Ran Ad Aware, Spybot and Windows Defender. Detected spyware and deleted them.
Installed Panda's online scanner which found some spyware and fixed them.
Installed AVG(Grisoft) and it found no virus.
The Laptop has Norton Internet Security 2005 which errors upon booting in normal mode. I tried unistalling NIS but it wont work. I also used Using the Norton uninstall tool :
This does not work too.
So I decided to reinstall the operating system after saving the data on a CD or Memory stick but the files wont copy. It errors out saying that files cannot be copied.
I also heard the hard drive making a "clunk clunk" sound which makes me think that the hard drive is going bad.
I just want to save the data which is Microsoft Word and Excel files to an external media. Please suggest ways to do this.