sruddock
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Activesync error: Your account does not have permission to sync
I am getting the above errordurig the connnection state on the device when I try to wirelessly sync using Activesync on a PPC. It was working at one time - then I was messing around with permissions and IIS and can't figure out what I did! Anyone have any insight?
Full error:
Your account does not have permission to sync with your current settings. Contact your Microsoft Exchange Administrator.
An error occcured and scheduled snyuchronization had to be disabled. Tos tart synchronizing on a schedule again, use the Mobile schedule tab in Activesync options.
Error code: HTTP_403
Exchange2003 SP2
PPC2003
(SSL is not enabled at this time)
Full error:
Your account does not have permission to sync with your current settings. Contact your Microsoft Exchange Administrator.
An error occcured and scheduled snyuchronization had to be disabled. Tos tart synchronizing on a schedule again, use the Mobile schedule tab in Activesync options.
Error code: HTTP_403
Exchange2003 SP2
PPC2003
(SSL is not enabled at this time)
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fyi, authentication method is set to:
Enable Anonymous access and Integrate Windows Autentication.
In the IIS log file all i see is my username trying to access my inbox...I did notice that althought the server time is correct...the time reports in the log file are incorrect - could this be causing a problem?
(I have confirmed that this useraccount can access OWA fine)
Enable Anonymous access and Integrate Windows Autentication.
In the IIS log file all i see is my username trying to access my inbox...I did notice that althought the server time is correct...the time reports in the log file are incorrect - could this be causing a problem?
(I have confirmed that this useraccount can access OWA fine)
The IIS logs are probably using GMT. Could you post some of the IIS logs?
ASKER
I went ahead and uninstalled IIS as I am thinking that there was some corruption in my activesync virtual directories. according to the MSFT documentation, when I reinstall IIS and reboot the server, the default virtual directories (Exchange, ExchWeb, Microsoft-Server-ActiveSyn
Any suggestions!?
Any suggestions!?
ASKER
I successfully reinstalled IIS and unfortunately am still having the same problem. When I look in the Event logs I see the following activesync error:
An error occurred while accessing the Active Directory for user [Internet Guest Account]. Information cannot be retrieved from Active Directory due to an unknown error. Verify that the Exchange ActiveSync Server can communicate with Active Directory, and that the user has a valid account
Not much info in there...anyone know how to investigate further or what to do next?
An error occurred while accessing the Active Directory for user [Internet Guest Account]. Information cannot be retrieved from Active Directory due to an unknown error. Verify that the Exchange ActiveSync Server can communicate with Active Directory, and that the user has a valid account
Not much info in there...anyone know how to investigate further or what to do next?
You may want to reset the password on your IUSR_COMPUTERNAME account and retype it in IIS. You may want to set this user account as an AD User instead of a local user.
ASKER