Help setting up Blackberry with Blackberry Enterprise Server Express
Posted on 2006-05-18
This is what I have:
1. A Blackberry Hand-held from Nextel.
2. Windows SBS 2003
3. Exchange Server on the SBS 2003 machine.
4. Email hosted by outside ISP (POP3 Accounts) - email is presently coming into personal accounts on individual's computers, not the "name - mailbox" account from Exchange Server. (BB user gets email to BB via Nextel, I think)
5. Blackberry Enterprise Server Express software with 1 license.
This is what I have done:
1. Installed the BES Express software on SBS Server with Exchange
2. Setup user and tried to activate
This is what I want:
1. Be able to use BES Express for the one user so that he could update calendar and get email wirelessly...if in fact I can get this to work, more of the bosses will probably get Blackberries and I will buy more licenses.
2. If I need to, I have no problem having the email go thru Exchange, but I need help in setting this up.
Is it possible to use the BES Express software the way I want to? Should the BES software be on anothe machine?
Yesterday, when setting up the software initially, I had a great Tech Support person. Today, when I called because the software would not activate, the new tech person told me that I couldn't use the software because my email was POP3 and not MAPI. I am sort of new at this and I am confused. Am I spinning my wheels here, or is it possible to use the BES Express software with my setup? NOTE: Pre-Katrina, we used to host our own email. Post-Katrina, we have decided to let our ISP do the job because they also provide webmail...great when there is no electricity, internet, etc. locally. Thanks for your help.