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Emergency - Can not boot to 2003 OS

Have (had) a Win2003 Dell Server on a RAID5.  OS on C: partition and data on D:.  Yes, I realize it was stupid to put the OS and the data on the same drive array...  The OS isn't booting at all.  I get through POST clean and then a BSOD with an immediate reboot.  When I try to get in thru safe mode, the system reboots itself as well.  All the checks say the drives are good and working.  It's just a major OS glitch.

If boot to the Windows install CD, load the RAID controller drivers, and drop to the recovery console.  I can get to D: and see the folders, but no surprise, I can not get into the folders.  I get the access denied error.

Is there ANY way to get to the data on my D: at all?  If I can, I will get an external USB2 hard drive and xcopy the data from the disabled server's D: to to the USB hard drive in recovery mode.  Then wipe the server clean and rebuild from there.

Any takers!?!?  There has GOT to be a way to get to this data.  I refuse to believe I am dead in the H2O.

Thank you SO much for any help or advice on this one.  I'd give 5,000 points on this one, but I'm limited to 500 and a huge thank you.
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mlamartina
Asked:
mlamartina
1 Solution
 
Netman66Commented:
Change the boot recovery option in Safe Mode so that the server doesn't reboot on the BSOD.  Please provide us with the screen information.

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mlamartinaAuthor Commented:
Hello!  Thank you for the quick response.  I did write down some info about the BSOD.  I'm running a test on the server right now that will take a few minutes to complete.  I will write down the entire BSOD info for you and post it ASAP.

But...  I do have a tiny bit of the info to give you right away...

STOP DRIVER_IRQL_NOT_LESS_OR_EQUAL
...
unknown stuff I will post in a few minutes
...
** STOP 0x000000D1 (0x90AD5832, 0x0000001C, 0x00000008, 0x80AD5832)

Thank you.
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mlamartinaAuthor Commented:
Just a shot in the dark...  If Windows is on C: partition and data on D: partition...  What if I blank out C: only, format it, and reload Windows on it.  Join it to the domain and get going that way...  Will I still be able to access the data on D: after the reinstall?  There's no encrypted data, just data that has domain level file permissions.

Or, is there some security certificate where once I wipe out Windows on a RAID5, I'm SOL.

The BSOD is on my screen, I'll copy the info and ship it over in about 5 minutes.  Thanks!
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mlamartinaAuthor Commented:
A problem has been detected and Windows has been shut down to prevent damage to your computer.

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this Stop error screen, restart your computer.  If this screen appears again, follow these steps.

Check to make sure any new hardware or software is properly installed.  If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, diable or remove any newly installed hardware or software.  Disable BIOS memory options such as caching or shodowing.  If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode:

Technical Information:

** STOP: 0x0000000A (0x00000253, 0x0000001B, 0x00000001, 0x8080D2E0)
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mlamartinaAuthor Commented:
This past Saturday, I installed SQL 2000 and Sharepoint Services on this box.  I don't see how that would be a problem.  But that's the only drastic change that's happened just prior to these problems.

Thanks!
Mike
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mlamartinaAuthor Commented:
More research found someone on this site with the same problem...

http://www.experts-exchange.com/Operating_Systems/SBS_Small_Business_Server/Q_21712081.html?query=driver_irql_not_less_or_equal&clearTAFilter=true

I too am running Symantec 10.0.1 on this server.  Assuming this is POSSIBLY the problem, with a computer that constantly reboots and won't let me into any type of safe mode, how do I rip SAV 10.0.1 out of there?  Any other ideas obviously appreciated!

Thank you for reading and trying to help.
Mike
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mlamartinaAuthor Commented:
Not to be annoying - I'm posting something everytime I try something.  I also saw a lot of people with this error suggest making sure the BIOS is up to date.  I have a Dell PowerEdge 2850.  I flashed the BIOS from A04 to A05.  No change.

Thanks,
Mike
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Netman66Commented:
Mike,

Slow down there big guy..

A Blue Screen isn't always non-recoverable, but continually making changes before getting to the root cause will likely end up trashing it.

There should be another line with that BSOD - at the end of the STOP line.

It should give you the name of the faulting file.

Here are articles for you D1 and 0A stops:

http://support.microsoft.com/default.aspx?scid=kb;en-us;293077

http://support.microsoft.com/kb/836049/en-us

You also want to remove any and ALL removable media devices from the server (USB, Firewire, etc).

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mlamartinaAuthor Commented:
Nope, I double checked and there's nothing under the STOP:.

The things that remain the same are

0x0000000A (xxx, 0x0000001B, 0x00000001, xxx)
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mlamartinaAuthor Commented:
The 0A error description sounds good, but requires me to be able to log into the machine to load the patch.  Unfortunately, I can never advance past the POST.
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Lee W, MVPTechnology and Business Process AdvisorCommented:
To apply the 0A patch, call microsoft support and get it.  Then, on a test system, install it.  Then copy the NTFS.SYS file to a floppy and put it in the problem system.  Then boot the problem system to the recovery console. You should then be able to copy the file from the A: drive to C:\WINDOWS\SYSTEM32\DRIVERS (RENAME the existing one).  Then reboot.

There is NO GUARENTEE this will work, but if it's ONLY the file that needs to be used by windows (and NTFS is an early load driver, so this is likely), then this is a temporary way to install it.  Once you get the system booted, apply the patch PROPERLY.

There may be a way to extract the patch without installing it on another system, but at the moment, I'm not sure what that is.
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VahikCommented:
this is for when u have exhausted all ur options
http://www.winternals.com/Products/AdministratorsPak/Default.aspx
But i would like to know if Leew's sugestion works(it is a nice trick for future)....
since u have two partitions and only care for data u can always delete\format
the OS partition and reinstall without having any affect on the data(well that is the way it should play out in the perfect world...and windows is not )....
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mlamartinaAuthor Commented:
Here's the solution.  Wasn't software at all...  It was a bad processor.

I was convinced that because it made it through the POST that the problem was software.  The machine gradually got worse.  First, random reboots.  Then this blue screen of death.  Then, a totally unresponsive server - no video or anything.  So, I cracked it open.  I removed all hardware, down to the bare minimum needed to run.  I removed one of the processors, a power supply, all but one RAM chip, the RAID memory, RAID key, and hard drives.  By process of elimination, the second processor was what caused the problem.

As soon as I took the processor out of the machine and put everything back in, I booted and she went right into Windows 2003 Server just like nothing ever happened!

Thank you everyone for your help and trying to figure this one out.  I think we were all convinced that the problem was software, but it was just a processor on its way out.  Thanks again!

Mike
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GranModCommented:
PAQed with points refunded (500)

GranMod
Community Support Moderator
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