outgoing smtp ip address wrong in message header using Groupwise 6.5 SP6

Posted on 2006-05-18
Last Modified: 2013-11-12
I seem to have a big problem in that I have a few ip address, my router has
one ip, and my GW 6.5 SP6 server has another.

i.e. router
       |-------GW server

Here is my message header (the ip address and email address has been changed
due to spam)

        Thu, 18 May 2006 21:22:50 -0400

     from ([])by with
esmtp (Exim 4.43)id 1Fgtha-00007x-6dfor joe @; Thu, 18 May 2006
21:22:50 -0400

     from (
[])by (Postfix) with SMTP id
C9AB132526Bfor <joe @>; Thu, 18 May 2006 18:22:49 -0700 (PDT)

     from source ([]) by
([]) with SMTP;Thu, 18 May 2006 21:20:51 EDT

     from []([])by; Thu, 18 May
2006 21:25:58 -0400






     ChatterEmail+ for Treo 600/650 (2.0p1)


The problem is some mail servers think I'm spaming messages when in fact I'm

This also happens when I send a message from a Treo or from the Groupwise

Anyway around this issue within Groupwise 6.5?


Question by:john_s99
    LVL 34

    Accepted Solution

    Make sure there is a reverse lookup (PTR) record for your GroupWise GWIA server. An SPF record might help too.
    LVL 6

    Expert Comment

    Check to see that NAT is not enabled on the Router
    LVL 35

    Expert Comment

    So, you have a router with a public IP address that's in a totally separate public network than the public IP address of your GroupWise server?  Is that other public network subnet normally behind that router?  As you were asked before, are you routing and not NATting?

    Where is your MX record pointing?  To the router address or the GroupWise address?

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