Access denied on PST files
Posted on 2006-05-19
For a long time we have had Outlook PST-files on the users HOME-share. After we move to a new fileserver (W2K3-SP1) many users have problem with their PST-files
They often get this error:
”unable to expand the folder.The set of folders could not opened. Access is denied.” To solve it they do 2 things:
- Restart Outlook (sometimes serveral times) and it works
- Waiting a few moments and it works.
The most funny things is that a few users only have had this problem 1 time, some don't have this problem, some users have the problem serveral times a week and some have weeks between the have this problem.
It doesn't matter if the PST-file is 30MB or 1GB. The problem is the same.
I know the that MS don't support PST-files on networkshares (KB297019), but it used to work before we upgraded our fileserver from a W2K based server to a new W2K3-SP1 server. Our DC's are running W2K.
I have installed Office 2003 as KB822503 descripes.
The old fileserver was a W2K-SP4
I really hope somebody can help me