I have created some custom folder views for an Exchange public contacts folder for our company and in general everything is fine except for one niggle:-
When the users open the folder or change views, Outlook always shows the list of contacts with the last item selected. To see the top of the list the users have to scroll upwards.
There's nothing hugely wroing with this except that it's counter-intuitive for most people - they expect to start at the top and work down.
The only way I've been able to find to get Outlook to start at the top of the list is to check the "Show 'new item' row" box in Other Settings, but I do not want to allow in-cell editing which would also have to be enabled. I have tried every combination I can think of sort orders, filters and grouping.
Is there a way to specify how Outlook displays this?
This is an urgent problem as this is the only issue holding back implementation of this folder, hence maximum points on offer.