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OWA not listing current items on my Outlook client

When I log on to OWA, I am not able to view all the items I have on my Outlook client.  I am using Outlook 2003, running on Exchange 2k3.  I can't see any past read items under "Inbox" nor any sub-folders created under the Inbox.  I can't see anything under "Sent Items" or "Deleted Items".  I know this is possible because it works for another user here in the same organization.  Is there something that needs to be configured, selected, not selected?  I've heard some say about not having the "Cached Exchange Mode" selected, others say it doesn't matter.  Any help on this would be great.  Thanks.
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bcontreras
Asked:
bcontreras
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1 Solution
 
IsigowCommented:
have you checked the top viewing options on the OWA page?
At the top of the page is a folder title with parentesis around it that looks like this: INBOX (Two-Line view)
where it says two-line view can sometimes be set to (Unread Messages) in which case any already read message will not show up in the view or in any view if that is chosen.


Isi
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bcontrerasAuthor Commented:
I checked under all the different views, nothing comes up.  Interesting enough, I can see all the emails under the "SPAM Mail", that's it.  
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SembeeCommented:
My first instinct is that your local machine is using a personal folder for delivery, and the email isn't actually on the server.

Simon.
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bcontrerasAuthor Commented:
Where can I confirm that option?
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SembeeCommented:
Outlook, Account settings. Look for delivery location.
If it says personal folders, then your email is being stored on your local machine.
if it says Mailbox - username then you have a problem.

Simon.
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