My users are using outlook 2003 and using word as the html editor. I have one particular user that when opening a html email from one particular user to reply or forward her outlook hangs and word never opens. If I change the editor to not be Word then things are fine. However, they need to use word because of multilanguage spell checking.
I think the cause is that the particular user that is sending the email has the hotbar banner at the bottom of the email. Before replying I get the outlook must download content warning. If you say yes...then word hangs.
My suspicion is that I have somehow with spybot or spywareblaster etc...prevented hotbar from downloading and thus messing up the email download.
I really dont want hotbar downloading....but they also need to be able to reply. Ideally I would like for them to be able to reply without the outlook having to download the additional content.
I am not really sure the best course of action...
Hopefully someone has a good solution....