Shadow client without client pressing dow you allow

Posted on 2006-05-19
Medium Priority
Last Modified: 2008-03-03
Hello Citrix Experts,
we setup citrix ps4 last year and now one manager need to shadow clients, we don't mind the box comming up on clients sceen to tell them that someone is about to shadow but we need to do it without clients needing to push ok?
I have found that you can only do this on installation, my question is can i change this now as i don't have the option. can i go into add/remove change?
or install ps4 back over the top without upsetting my settings? we need to implemnent quite quickly..

Thanking you kindly
Question by:m8trex
1 Comment
LVL 18

Accepted Solution

mgcIT earned 2000 total points
ID: 16723142
The only way to change this option is to re-install PS 4.0.  Whether or not you lose all of your settings depends on how many servers you have.  If only 1 then you will have to redo everything.  If you have more than one then the only thing you have to worry about is moving the farm data store from a server before you reinstall..

For example, lets say you have 3 servers, and Server A contains your data store:

Server A (Data Store)
Server B
Server C

You can go ahead and reinstall PS 4.0 on Server B and Server C without any problems.  You will have to redo very minimal server settings but not any of your farm settings (published apps, policies, printer management, etc...)

Before you do Server A you need to move the data store to one of your other servers.  Once that is done you can go ahead and reinstall PS 4.0 on Server A.

For instructions on moving your datastore see this document and follow the instructions for your database type:


If you need further explanation please let me know.

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