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Urgent And Very Serious Problem , all Experts Help Needed

Hi All Experts.

I have Very Complicated Problem ...

When I try To Connect To The Internet via Dialup and after made the call with ISP and Registring To the Network ; when the username and password going to verifyed the system is restarted !!!!!!

i change the entire windows ( format the drive and install the windows ) but it steel happen
i change the internal modem with another modem in another PCI Port ( happen again.)

i change the modem with external US Robotics Modem ..... and it's not restarted but when the modem try to connect and after dialling and negotiate i hear long beep and the connection was lost .... ( it's not goning through username checking and etc...)

i change my ISP ( 10 times ) it's happen again and again .

The Hardware Is :

CPU 2.8 2 MB Cache
Main Board Giga 8I865P-G
Ram 512 DDR
Vga 128 MB FX5500
Hard 160 SATA

Note:  this computer going well with all the items and in one year can use the internet like all the computers but i dont know what happen to it ....................


please help me .

Mohammad Pourebtehaj
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gad_fly
Asked:
gad_fly
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3 Solutions
 
nobusCommented:
what OS ? XP ?try to set the autorestart option off. : in device manger>advanced tab>start and restart options
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nobusCommented:
you can also look in event viewer if there are any entries, or errors
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bhanukir7Commented:
hi there

check if there is any electrical disturbance on ur telephone line. because if there is any electrical interferance the disconnection may happen so check for that. check if there is any problem in the power supply unit.u can get the electrical interfereance checked by the telephone guys.

if the electrical inteference is not an issue check the IRQ settings of the modem see if they are conflicting with other devices and also check if the correct drivers are installed.

goodluck

post back

bhanu
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gad_flyAuthor Commented:
hi all

thanks for reply.

i use the XP Pro SP2.

and use diffrent line in diffrent location ( Home and Office )

I'll check the auto restart option and if it's the answer it must be wierd !!!

for IRQ setting i set it before to auto in CMOS . this computer just have this device ( VGA , Sound ) and i dont think it's about Conflicting but i'll check it .

it's wierd , it's working probebly but i dont know whats happen to this !?.........!!!!!!?????

( i have 15 years in Computer Business and it's the first time i see somthing like this.)


thanks again.

please help me more :)

Mohammad Pourebtehaj
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nobusCommented:
What the auto restart does is generate a blue screen BSOD - with an error code, telling you more about the problem
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gad_flyAuthor Commented:
thanks for reply nobus

i see the blue screen before i try to fix it ( it has somthing about page file fault )

i change the location of pafe file in another drive and the blue screen dosent apear again. but it steel restarted .

( maybe because of ram ! i am not change that  till now. i must check it.)

please help me more :))

thanks again to all.

Mohammad Pourebetahj
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nobusCommented:
post the exact error of the blue screen please
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Mohammed HamadaSenior IT ConsultantCommented:
I agree Mohammed, most of the page fault errors are usually caused by ram or precessor over heat, you may try to check your Ram by doing a test..

www.memtest.org or www.memtest86.com

A famous and similiar BSOD Message is "Page Fault in non Paged Area" or something like that happen due to faulty ram..

Try to clean your computer from the dust too, and try to load the default settings to your BIOS..

Good Luck
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gad_flyAuthor Commented:
Hi all

I found it , at last I found IT !!!!!! :))))

i leave this problem until today and in office when i try to install a windows in another computer and when i install the software and check the internet it happend again !!!

i like it because i know that main are totaly diffrent but my software is same.

i check all the software that i installed in both system and TADA !:))

the ZoneAlarm Pro Did it :))

 ( all my system have this firewall but i dont know why this two machine didn't work probebly with this firewall )

ok i remove the software ( in first computer i was turn off the zone alarm before but it was happend , and on that time i didn't check the remove )

But can anybody tell me why ?? i send this erorr to Zone Alarm suport team. but i still want to know why !! ( and why me :)) )


thanks everybody

Mohammad Pourebtehaj
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nobusCommented:
you never told us you installed it . .
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gad_flyAuthor Commented:
yeah you right ( i totaly forgot it ) sorry .
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Mohammed HamadaSenior IT ConsultantCommented:
Wow, this thread is still not PAQ..! ?
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