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How can I distribute email to an opt in list with failing spam test

I'm mailing to a opt in list (honest!) and I get this failure.

Spam-Tests-Failed: HELOBOGUS [5]

Why? Any way around this?
0
webdork
Asked:
webdork
1 Solution
 
david_levineCommented:
Can you provide additional information.

What is generating the emails and how are you sending the emails?

Where are you seeing the message you posted?
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webdorkAuthor Commented:
I post a bunch of HTML from a form to my asp mailer page.

When I send a test to myself and look at the source I see the spam test fail notice.

Spam-Tests-Failed: HELOBOGUS [5]
*******************************************
      
while not oRS.EOF
      
            cname= oRS.Fields("FirstName") & " " & oRS.Fields("LastName")
            disclaimerEmail = "You are currently subscribed as: "&oRS.Fields("customeremail") &" <br><br>"
            
            '  EMail to BuyerContact with Persits ASPEmail 5.0
      Set Mail = Server.CreateObject("Persits.MailSender")
      strHost = "smtp.pennyslowfatdesserts.com"
      'strHost = Domain
      Mail.Host = strHost
      Mail.From = "penny@pennyslowfatdesserts.com"
            Mail.FromName = "Pennys Low Fat Desserts"
            Mail.AddAddress  oRS.Fields("customeremail"), cname
            'oMail.AddRecipient  oRS.Fields("customeremail"), cname
            'Mail.AddAddress  AgentEmail , AgentName
            ' message subject
            Mail.Subject = oFormVars("Subject")
            ' message body
            Mail.IsHTML = True
            Mail.Body = "Dear " &cname& ":<br>"& oFormVars("EditorValue") & DisclaimerTitle & DisclaimerEmail & disclaimer
            
            Mail.Queue = True
               Mail.Send ' send message
            Set Mail=nothing
            oRS.MoveNext
      wend


oRS.Close
    Set oRS = Nothing
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david_levineCommented:
It looks like what you are seeing are in the heading of your received email? If so, that header data is being inserted by whatever spam filtering your ISP is using or even if you do it local on your machine (eg SpamPal).

What I find on HELOBOGUS is:
HELOBOGUS - This test will detect invalid HELO (or EHLO) data. For example, one major spammer now sends E-mail claiming to be from a mailserver called "$domain", which is not the name of a real mailserver. The HELOBOGUS test will catch that.

and

This test will detect bogus (non-RFC-compliant) "HELO/EHLO" data. When another mail server connects to yours, it will identify itself using an SMTP command (either "HELO" or "EHLO"). It is required to send a valid host name. However, spammers (and a few poorly designed mail servers) will occasionally not send a valid host name, which will trigger this test.

What you might want to do is check with your web hosting provider and ask them when your web server generates email, how it announces itself to the server it's connecting to trying to deliver the mail message. From what I read, it's not an issue in how YOU are building the email in your ASP code but how the mail server delivering it is configured.
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RWJDComCommented:
I know that this doesn't pertain to the HELOBOGUS problem but it does pertain to spam tests.  I found that when doing my mailings that if my mail has ANY picture attachments in it that it will sometimes fail the spam tests BUT one thing that I hate is when the mailing gets to a person using Outlook and it doesn't show the images without the outlook user right clicking the image to display them; so what I figured out is that if you embed the images into the email outlook will just display the images and it makes it through spam filters which is real nice when sending out mass email.  :)

Just thought that may help.
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ClickCentricCommented:
The problem is that the server with the asp page sending the email is not identifying itself as the machine related to the email address.  Is the mail system on the server shared by chance?  Either way, is the machine name domain different than your email domain?  I'd need to see the headers from the message to be certain, but this is a likely cause.
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webdorkAuthor Commented:
Received: from DED******* [206.196.20.10] by maxmail009.maximumasp.com with ESMTP
  (SMTPD32-8.15) id A82824EB00B0; Sun, 21 May 2006 13:49:28 -0400
Received: from DED******* ([206.196.20.10]) by DED******* with Microsoft SMTPSVC(6.0.3790.1830);
       Sun, 21 May 2006 13:49:28 -0400
From: "Pennys Low Fat Desserts" <penny@pennyslowfatdesserts.com>
To: "Douglas Faraco" <doug@goldcountrylenders.com>
Subject: System check
Date: Sun, 21 May 2006 13:49:18 -0400
Message-ID: <20060521-13491899-a44-0@DED*******>
MIME-Version: 1.0
Content-Type: text/html
Return-Path: penny@pennyslowfatdesserts.com
X-OriginalArrivalTime: 21 May 2006 17:49:28.0243 (UTC) FILETIME=[E7FF1830:01C67CFE]
X-RBL-Warning: HELOBOGUS: Domain DED******* returns a server failure for MX or A records.
X-Declude-Sender: penny@pennyslowfatdesserts.com [206.196.20.10]
X-Spam-Tests-Failed: HELOBOGUS [5]
X-RCPT-TO: <doug@goldcountrylenders.com>
Status: U
X-UIDL: 355088677

Dear Douglas Faraco:<br><TABLE cellSpacing=0 cellPadding=0 width=600 align=center border=0>
<TBODY>
<TR>
<TD><IMG height=91 src="http://www.pennyslowfatdesserts.com/emailimages/top.jpg" width=600></TD></TR></TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=600 align=center border=0>
<TBODY>
<TR>
<TD bgColor=#9a0000><IMG height=15 src="http://www.pennyslowfatdesserts.com/emailimages/shim.gif" width=23></TD>
<TD width="100%" bgColor=#000000>&nbsp;</TD>
<TD bgColor=#9a0000><IMG height=15 src="http://www.pennyslowfatdesserts.com/emailimages/shim.gif" width=23></TD></TR></TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=600 align=center border=0>
<TBODY>
<TR>
<TD width=26 bgColor=#9a0000>&nbsp;</TD>
<TD>
<TABLE cellSpacing=0 cellPadding=1 width="100%" bgColor=#000000 border=0>
<TBODY>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=0 width="100%" bgColor=#ffffff border=0>
<TBODY>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=3 width="100%" border=0>
<TBODY>
<TR>
<TD vAlign=top colSpan=2><IMG height=118 src="http://www.pennyslowfatdesserts.com/emailimages/2penny.jpg" width=546></TD></TR>
<TR>
<TD vAlign=top width="50%">
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
<TBODY>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=3 width=218 align=center border=0>
<TBODY>
<TR>
<TD vAlign=top rowSpan=4><IMG height=1 src="http://www.pennyslowfatdesserts.com/emailimages/shim.gif" width=6></TD>
<TD><FONT style="FONT-SIZE: 11px; LINE-HEIGHT: 12px" face="arial, sans serif" size=2>
<DIV align=center>Penny, guilt free, biting into a jumbo cookie. Life can be this sweet for you too!</DIV></FONT></TD></TR>
<TR>
<TD>
<DIV align=right><IMG height=200 src="http://www.pennyslowfatdesserts.com/emailimages/crazy_penny.jpg" width=220></DIV></TD></TR>
<TR>
<TD>
<DIV align=right><IMG height=21 src="http://www.pennyslowfatdesserts.com/emailimages/head4.jpg" width=218></DIV></TD></TR>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=3 width=216 align=right bgColor=#ecd7d4 border=0>
<TBODY>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=3 width=214 align=center border=0>
<TBODY>
<TR>
<TD><IMG height=27 src="http://www.pennyslowfatdesserts.com/emailimages/head5.jpg" width=216></TD></TR>
<TR>
<TD><FONT style="FONT-SIZE: 11px; LINE-HEIGHT: 12px" face="arial, sans serif" size=2>Lynette S. from California says. "Got my order today and cracked into a macaroon cookie, oh my heck! thank you SO much for the info on Penny. She will be getting regular orders from me! Cheers."</FONT></TD></TR></TBODY></TABLE>
<P>&nbsp;</P></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR>
<TR>
<TD>&nbsp;</TD></TR></TBODY></TABLE></TD>
<TD vAlign=top>
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
<TBODY>
<TR>
<TD><IMG height=8 src="http://www.pennyslowfatdesserts.com/emailimages/shim.gif" width=28></TD></TR></TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=1 width=230 bgColor=#9a0000 border=0>
<TBODY>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=3 width="100%" bgColor=#ffffff border=0>
<TBODY>
<TR>
<TD>
<P align=center><IMG height=41 src="http://www.pennyslowfatdesserts.com/emailimages/head2.jpg" width=228></P></TD></TR>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=3 width=210 align=center border=0>
<TBODY>
<TR>
<TD vAlign=top>
<P><FONT style="FONT-SIZE: 11px; LINE-HEIGHT: 12px" face="arial, sans serif" size=2>Introducing desserts you can eat without feeling like you've cheated. I'm sharing my discovery with others that struggle with their weight. </FONT></P>
<P><FONT style="FONT-SIZE: 11px; LINE-HEIGHT: 12px" face="arial, sans serif" size=2>Please try our 2 point cookies and 1 or 2 point muffins. They're delicous, healthy, right for us and help keep us on the path to our weight loss and maintenance goals. </FONT></P>
<P><FONT style="FONT-SIZE: 11px; LINE-HEIGHT: 12px" face="arial, sans serif" size=2>We have 10 flavors of cookies and 10 flavors of muffins and...more desserts are in the works.</FONT></P></TD></TR></TBODY></TABLE></TD></TR>
<TR>
<TD><IMG height=41 src="http://www.pennyslowfatdesserts.com/emailimages/head3.jpg" width=228></TD></TR>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=3 width=196 align=center border=0>
<TBODY>
<TR>
<TD vAlign=top>
<DIV align=center>
<P><FONT style="FONT-SIZE: 11px; LINE-HEIGHT: 12px" face="arial, sans serif" size=2>Be sure to enter this code under "specials" before you checkout to receive 10% off of your assorted cookie or muffin order (excludes shipping) </FONT></P>
<P><FONT style="FONT-SIZE: 11px; LINE-HEIGHT: 12px" face="arial, sans serif" size=2>Code = Mix25</FONT></P></DIV></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=3 width=238 border=0>
<TBODY>
<TR bgColor=#ffffff>
<TD><FONT style="FONT-SIZE: 11px; LINE-HEIGHT: 12px" face="arial, sans serif" size=2>
<DIV align=center><BR>Look for our next newsletter in <%=MonthName(Month(Now()) + 1)%></DIV></FONT></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD>
<TD width=26 bgColor=#9a0000>&nbsp;</TD></TR></TBODY></TABLE>
<TABLE cellSpacing=0 cellPadding=0 width=600 align=center bgColor=#9a0000 border=0>
<TBODY>
<TR>
<TD><IMG height=26 src="http://www.pennyslowfatdesserts.com/emailimages/shim.gif" width=1></TD></TR></TBODY></TABLE><table width='544' border='0' align='center' cellpadding='3' cellspacing='0' bgcolor='#CCCCCC'><tr><td><font face='arial, sans serif' style='font-size:11px; =line-height:12px' size='2'><p align='center'>UNSUBSCRIBE INSTRUCTIONS</p><p align='center'>You are currently subscribed as: support@signservicesofca.com </p><p align='center'>You are recieving this email because you chose to sign up for our email subscription service. <br><br>This is a FREE  service. <br><br> If you do not wish to receive our newsletter please <a href='http://www.pennyslowfatdesserts.com/unsubscribe.asp'> UNSUBSCRIBE</a> here.</p></font><p align='center'><font size='2' face='arial, sans serif' style='font-size:11px; = line-height:12px'>&copy; 2006 pennyslowfatdesserts.com.  All rights reserved.</font></p></td>  </tr></table>
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david_levineCommented:
HELOBOGUS: Domain DED******* returns a server failure for MX or A records.

seems there's no appropriate records for whatever your domain is or the domain that is sending the mail. As I mentioned initially, you should contact your web hosting provider, assuming they manage the domain that you ****'d out so that it gets resolved. If you manage that domain and can control DNS, etc you might be able to resolve it yourself.
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webdorkAuthor Commented:
I can manage the DNS. Any advice on what to change?
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david_levineCommented:
Best way is to look at a site like http://www.dnsstuff.com and in the top right you'll see you can do a DNS lookup. Enter in your domain and select All from the drop-down list. See what it shows. Then enter a domain like mine (levinecentral.com) and again select All. You'll see there's MX records associated to my domain.

I have multiple because of multiple mail servers which are capable of receiving mail in case one is down. There's proirities assigned to each.

What does yours show?
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webdorkAuthor Commented:
whic DNS lookup do we want to see A, MX etc.?
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webdorkAuthor Commented:
O Hwait I see you asked for all. Just a Mo
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webdorkAuthor Commented:
pennyslowfatdesserts.com. A IN 3600 206.196.20.10 pennyslowfatdesserts.com. NS IN 3600 maxdns003-1.maximumasp.com. pennyslowfatdesserts.com. NS IN 3600 maxdns002-1.maximumasp.com. pennyslowfatdesserts.com. NS IN 3600 maxdns001-1.maximumasp.com. pennyslowfatdesserts.com. SOA IN 3600 Primary DNS server: maxdns001-1.maximumasp.com.
Responsible Name:   admin@maximumasp.com.
Serial:             25
Refresh:            900 (15m)
Retry:              600 (10m)
Expire:             86400 (1d)
Minimum/NegTTL:     3600 (1h)
 pennyslowfatdesserts.com. MX IN 3600 mx016.maximumasp.com. [Preference = 10] maxdns003-1.maximumasp.com. A IN 3600 216.128.31.7 maxdns003-1.maximumasp.com. A IN 3600 216.26.168.3 maxdns002-1.maximumasp.com. A IN 1200 216.26.160.6

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david_levineCommented:
What seems a little odd is when using http://www.dnsstuff.com for maximumasp.com and selecting all, it only shows the A records. MX records show when I explicitly select MX as the type.

What is actually shown for:
X-RBL-Warning: HELOBOGUS: Domain DED******* returns a server failure for MX or A records.

Did you * out what follows DED? It seems to be the originating server.
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webdorkAuthor Commented:
DED******* is the name of my dedicated server at MAX ASP. Yes I've obscured the last 7 characters. Not sure if I want to post that on the web.
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david_levineCommented:
I think your domain is ok. I'd suggest contacting maximumasp as it seems, from the error, to be something they need to resolve.
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webdorkAuthor Commented:
Thanks David.

I've got to leave for a bit, but you've been right on top of this so I want to point you and close out this PAQ. I'll check with MAX ASP.

D
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