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getting a blank page when Printing a graph!

Whenever am trying to print a graph from a certain software on random PC's in the company, i can see the graph in the print preview, but when printing i get a small icon on the upper left corner of the page and no graph appears !!!!
Tried to update java applet, and so many things but nothing worked for me.......This error happens with some PC's and not all......Any clues ???
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adelf
Asked:
adelf
1 Solution
 
David523Commented:
If the PC's are the same and same software on all, then a configuration may be the answer.  
I'd check to insre the software is the same, check the configurations are the same and check the graph by printing it from a system that seems to be working fine.  Might want to print on a work CPU as the first attempt.  Please let us know what happens.  :-)

Hope this Helps!!!
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adelfAuthor Commented:
which configuration do you suggest here ?
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p_davisCommented:
try reloading the printer driver.
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David523Commented:
My focus is the Printer configuration and the configuration of the software you're attempting to print from.  Just to determine if something is not the same.

Hope this Helps!!!
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adelfAuthor Commented:
didn't help sorry...
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wyliecoyoteukCommented:
I would check the following:
in the print driver>advanced tab> set spooling to "start printing after the last page has spooled"
on the printer, increase the timeout value and the buffer size.

you could also check whether the driver is set to "raster" or "vector" graphics.
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adelfAuthor Commented:
" you could also check whether the driver is set to "raster" or "vector" graphics. "

Where can i change that ??
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David523Commented:
What is the name of the software you are using to print from?  Maybe someone will be familar and able to provide specifics.  :-)

Hope this Helps!!!
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