[Last Call] Learn how to a build a cloud-first strategyRegister Now


Need help on getting rid of  service errors

Posted on 2006-05-21
Medium Priority
Last Modified: 2012-03-15
Hello everyone

Ok another sbs 2003 server, for the longest time the "server performance report" keeps showing 4 services that are not running. they are ...

Intel Alert Handler
Intel Alert Originator
Intel File Transfer
Intel PDS

Now I'v tried to turn them on but nothing is happening. Can someone please fill me on what they are for and a solution to keeping them on if absolutly required?
Question by:Arture
1 Comment

Accepted Solution

thur6165 earned 1000 total points
ID: 16730792
1. Intel alert handler - The hndlrsvc.exe process will run in the background and notify you when you receive correspondance (e.g. when you receive an email). If you find this utility useful you should leave this process running. Otherwise, it can be terminated.

2. AMS Intel Alert Originator fails to start
Resolution: The problem is due to corruption of the IAO log file (IAOLOG.DAT). This caused errors when the IAO service read in the log file during startup. Further research indicates that the corruption was caused by simultaneous writes to the log due to heavy alerting activity. Updated to a newer release of IAO.exe (and related AMS/PDS routines), which prevents corruption of the IAO log file by synchronizing access to the file.

3. Intel File Transfer - Part of Intel's LANDesk Management Suite 6 and the Common Base Agent (CBA) - used for communicating between the core server and managed clients.  

4. Intel PDS listens for ping packets from servers. It responds with a pong packet containing information on how to communicate with RTVScan. Intel PDS listens on port 38293/UDP for ping packets.

None of this stuff is needed for the server to run properly.

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Just about everyone has an old PC laying around.  Ask anyone in the IT industry, whether they are a professional or play in it as a hobby.  From outdated Desktops to cheap "throwaway" laptops, they are all around and not as hard to "fix up" as you m…
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.
Suggested Courses

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question