Posted on 2006-05-21
I just installed Blackberry Enterprise Server Express 4.1 and I am trying to add a user. The first user that I added initially setup fine on the server, but I had some trouble getting it to fully function once I added the user's handheld. I decided to start over, so I removed the user and added them back. Now the user always shows their status as initializing and never moves to anything else - even after a reboot. I am able to add a different user with no problem, just not the first user.
Any thoughts on what to do?