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Restoring emails from exchange

Hello,

I have a user with XP and Outlook 2003, It's a new PC, when I connect Outlook to her account on exchange it doesnt download her mails, the inbox is blank she can send and recieve mails but I cant ge the old mails down.

Her PST was deleted so is there any way of getting the mails off exchange. When I go into system manager/Mailbox store/Mailboxes/username I can see her mail box as 174mbs in size.

Is there anyway????

Thanks. Joe
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joe90kane
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joe90kane
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2 Solutions
 
Azhrei1Commented:
can you click reconnect in the mailbox manager? Otherwise, try the mailbox recovery center under tools. Then after recovering try reconnecting again. btw, is she working in outlook cached mode?
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Azhrei1Commented:
maybe u should turn off (or on if it's off) cache if she's using that. In retrospect I guess the problem is client-side.
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joe90kaneAuthor Commented:
Cache mode is switched off but still no joy. If I go into mailbox recovery center and try to add her mailbox it doesnt pick up on her name or any other name for that matter, very strange and ideas??

Thanks,Joe
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Azhrei1Commented:
you have to add the mailbox store to the recovery center first... :)
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joe90kaneAuthor Commented:
OK I've added the mailbox store to the recovery center, not to sure what to do next???
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mrenosCommented:
There is a utility called Exmerge and it will do what you want ( to export the emails from an account into a pst file ).
This is a tutorial that will help you on how to do that (http://www.msexchange.org/tutorials/ExMerge-Recover-Mailbox.html).
Also here is the link to download Exmerge (http://www.microsoft.com/downloads/details.aspx?FamilyID=429163ec-dcdf-47dc-96da-1c12d67327d5&DisplayLang=en)


Hope this helps...
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Azhrei1Commented:
joe, I don't know from the top of my head, would have to try myself, but I work on detachment basis for different companies, so I can't go messing around with their exchange server :S You can't do much wrong in the recovery center, so just try the most logical, or follow mrenos's link :)

I'm willing to look into it at home though, if u still have the problem. (got exchange for private use as well). Then I'll answer you in about 2-3 hours (gotta drive home in an hour from now ;)).

Hope u got it worked out already :)
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