Odd error message when attempting to open an attachment in Outlook. "Can't create file ..."
Posted on 2006-05-22
If I could offer 1000 points for this I would!
User has XP-Pro and Outlook 2003. When a fax comes in to our business for a user it is converted to email and sent to the user by a receptionist as a TIF attachment (we do hundreds a week ... usually works perfectly).
One use gets this message when attempting to open the attachment: "Can't create file: FAX.TIF. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder"
I have changed every permission I can find - making the user Owner of everything!
Please help. My user is pulling her hair out and is looking at mine like she'd like to pull it out too!