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ITHelper80

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Dell D610

Whenever I try to undock my laptop for the port replicator I get an error message stating " Cannot undock because com port 1 is in use". But there is nothing connected to the laptop besides a monitor and a usb keyboard and mouse. Any thoughts?
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Mark Poirier
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spesupport

this might think that the dock itself is plugged into com port 1 and/or the IR port.

i would check the bios to see if there are any settings pointed to com port 1 that should be changed or diabled.
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ASKER

I checked the device manager and nothing was using com port 1, so I then disabled it in the BIOS and I can now undock the laptop Thanks!
You're welcome.